No access to both the Client and Prepayment Portals during system upgrade
This is a reminder that the Technical Standards and Safety Authority (TSSA) will perform a system upgrade to migrate more services online. As a result, both the Client and Prepayment Portals will not be accessible starting on Wednesday, March 11, at 4:00 p.m. EST until Monday, March 16, at 8:00 a.m. EST.
TSSA’s response times may be affected during and immediately after the system upgrade as we integrate more core services into the Client Portal to streamline key processes and improve client experience.
As of March 16, 2026, new services available on the Client Portal include:
- Engineering submissions for regulated equipment: Online services provide clear, step-by-step instructions, making it easier for clients to provide the required information and supporting documents for engineering submissions. For details, please read:
- Amusement Devices
- Elevating Devices and Ski Lift
- Fuels Safety
- Boilers and Pressure Vessels
- Certification and Exam Services: We have streamlined the exam-application process and shortened the time it takes to obtain certification through TSSA. Professionals seeking certification to work in a TSSA-regulated industry will be able to access all exam and certification services through the Client Portal ─ a centralized gateway for all applications. For details, please read Exam and Certification communication.
Sign Up for Client Portal
If you are not yet a Client Portal user, follow these instructions to sign up. After creating access to the Client Portal, you must link your portal profile to your existing TSSA account to perform transactions, submit applications and access online services.
This news was shared with all TSSA clients.