TSSA is integrating exam and certification services into the Client Portal to improve user experience by simplifying the application process and reducing the time it takes to become certified.
As of March 16, 2026, professionals seeking certification to work in a TSSA-regulated industry will be able to access all exam and certification services through the Client Portal ─ a centralized gateway for all applications. Through the Client Portal, applicants will be able to track their application status, receive guidance to ensure they are applying for the correct service and submit all required information for their applications.
What’s Changing on March 16, 2026
Examinations:
- Computer-based exams will be offered at Prometric test centres across the province
- Customers will schedule, reschedule or cancel their exams online with Prometric with real-time confirmation
- Reduced wait times for exam scheduling, subject to availability (write your exam as soon as 3 days following application submission)
- Faster access to exam results, reducing the certification timeline
Other Certification Services:
- Certificate renewals and the submission of required documents can both be completed through the Client Portal
- Reinstatements, training provider accreditation, and out-of-province certification applications be available online
Temporary System Outage for Upgrade
TSSA will perform a system upgrade to support these enhancements. As a result, the Client and Prepayment Portals will not be accessible starting on Wednesday, March 11 at 4:00 p.m. EST until Monday, March 16 at 8:00 a.m. EST.
During this period, exam applications will not be processed, and certifications will not be issued. Regulated professionals who need to apply for an exam or obtain a certificate are strongly encouraged to do so before March 11 or after March 16, 2026. We appreciate your patience as TSSA’s response times may be affected during and immediately after the system upgrade.
Sign Up for Client Portal
If you are not yet a Client Portal user, follow these instructions to sign up. After creating access to the Client Portal, you must link your profile to your existing TSSA account to perform transactions, submit applications and access online services.
This news was shared with professionals with exams, certification and accredited training provider contacts.