All licensees of The Technical Standards and Safety Authority (TSSA) are responsible for keeping their contact information up to date. Licensees must also update information that is pertinent to the authorization of their device (device location, for example).
Businesses or Licence Holders
Please submit a Change of Business Information Form (pdf) for changes relating to business information.
For name changes, contact Customer Management at customermanagement@tssa.org.
Professional Certificate Holders
Professional certificate holders must keep their mailing address, telephone number and email address up to date with TSSA.
Please contact TSSA’s Customer Service Centre via 1-877-682-8772 to update your personal information or email at customerservices@tssa.org.
For name changes, contact examinationandcertification@tssa.org with a copy of your valid photo identification (including drivers license, passport, etc.).
Operating Engineers
Elevating Devices
Elevating device owners and property management companies
Complete the Elevating Devices – Change of Information Form (pdf) and email to customermanagement@tssa.org or mail to:
Technical Standards and Safety Authority
345 Carlingview Drive
Toronto, ON
M9W 6N9
Relocation of an Elevating License
To request approval to relocate the location of an elevating license, please complete the following form Request for Relocation of an Elevating Device Licence (pdf).