Videos
Below are some how-to videos that provide step by step instructions about our frequently asked questions while completing tasks in our TSSA Client Portal.
- How to Register or Sign In to the BPV Portals, as of June 9, 2025
- How to Navigate to the BPV Owner or BPV Insurer Tab
- How to Navigate to the BPV Inventory Page
- How BPV Owners can Change or Cancel an Insurer
- How BPV Owners can Approve Single and Bulk ROI
- How BPV Owners can Pay for Certificate of Inspection
- How BPV Insurers and Inspection Agencies Notify TSSA of a Cancellation
- BPV Design Registration Submissions
- BPV Owner - Active, Unverified Inventories
- Create an Individual Account Personal Certificate Holders
- Create a Third Party Account
- Create an Organization Account
- How to Link Existing Organization Account
- How to Link Third Party Property Management Company
- How to Link Existing Individual Account Personal Certificate Holders
- Obtaining a TSSA Customer Number
Be sure to check out our other resources below for more guidance to help you navigate our Client Portal.
Registration/Sign In
How to Register and Log Into the TSSA Client Portal
Click here to download a PDF copy of How to Register into the TSSA Client Portal .
How to Reset Your Password
Click here to download a PDF copy of How to Reset Your Password (tssa.org) .
How to Sign in as an Existing User
Click here to download a PDF copy of How to Sign in as an Existing User (tssa.org) .
Account Creation
How to Create a Third Party Account
Click here to download a PDF copy of How to Create a Third Party Account (tssa.org) and check out our training video for more information.
How to Create an Organization Account
Click here to download a PDF copy of How to Create an Organization Account (tssa.org) and check out our training video for more information.
How to Create an Individual Account
Click here to download a PDF copy of How to Create an Individual Account (tssa.org).
Linking Existing Accounts
How to link Existing Account to Individual Account
Click here to download a PDF copy of How to Link Existing Account to Individual Account (tssa.org) and check out our training video for more information.
How to link to an "Existing Organization Account" as the Account Holder
Click here to download a PDF copy of How to Link to an Existing Organization Account as the Account Holder (tssa.org) and check out our training video for more information.
How to Connect to an Existing Owner/Operator Account as a Third-Party Property Management Company
Click here to download a PDF copy of How to Connect to an Existing Owner Operator Account as a Third-Party Property Management Company (tssa.org) and check out our training video for more information.
Updating An Account
How to update Account Contact Details
Click here to download a PDF copy of How to Update Account Contact Details (tssa.org).
How to change Account Addresses for Individual Accounts
Click here to download a PDF copy of How to change Account Addresses for Individual Accounts (pdf) .
How to change "Account Addresses" for Organization Accounts in Portal
Click here to download a PDF copy of How to change Account Addresses for Organization Accounts (tssa.org).
How to update your Profile Name
Click here to download a PDF copy of How to Update Your Profile Name (pdf).
How to Navigate, View Details and Update a "Portal Manager" Account
Click here to download a PDF copy of Overview of Portal Manager Property Management Company Responsibilities (pdf).
How to Navigate, View Details and Update a "Portal User" account
Click here to download a PDF copy of Overview of Portal Users Responsibilities (pdf).
How to Update Contact Connections
Click here to download a PDF copy of How to Update Contact Connections (pdf).
Payments and Inspection Cancellation Fees
How to "Find/Download & Make Payment" for Unpaid Invoices
Click here to download a PDF copy of How to Find Download Make Payment for Unpaid Invoices (tssa.org).
How to Cancel an Inspection Booking as a User or Guest
Click here to download a PDF copy of How to Cancel an Inspection Booking as a User or Guest (pdf).
How to make Payment for "My Pending Applications"
Click here to download a PDF copy of How to Make Payment for My Pending Applications (tssa.org).
Applications
How to Submit "Change of Ownership" Application
Click here to download a PDF copy of How to Submit a Change of Ownership Application (pdf).
Amusement
How to "Renew Amusement Device Permit" application
Click here to download a copy of How to Renew an Amusement Device Permit (tssa.org).
Boilers & Pressure Vessels
NEW ~ BPV Owner Guide to How to Pay for a Certificate of Inspection
Click here to download the PDF version of BPV Owner Guide to How to Pay for a Certificate of Inspection (pdf).
NEW ~ BPV Owner How Search and to Download Certificates of Inspection
Click here to download the PDF version of BPV Owner How Search and to Download Certificates of Inspection (pdf).
NEW ~ BPV Owner Operator Inventory Page Guide
Click here to download the PDF version of BPV Owner Operator Inventory Page Guide (pdf).
NEW ~ BPV Owner Operator Records of Inspection Guide
Click here to download the PDF version of BPV Owner Operator Records of Inspection Guide (pdf) .
NEW ~ How BPV Insurers Navigate to view BPV Records of Inspection
Click here to download the PDF version of How BPV Insurers Navigate to view BPV Records of Inspection (pdf) .
NEW ~ How BPV Insurer Inspection Agency Submit Cancellation Requests
Click here to download the PDF version of How BPV Insurer Inspection Agency Submit Cancellation Requests (pdf).
NEW ~ How BPV Insurers Navigate to View Violations
Click here to download the PDF version of How BPV Insurers Navigate to View Violations (pdf) .
NEW ~ How BPV Insurers Navigate to View BPV Inventories
Click here to download the PDF version of How BPV Insurers Navigate to View BPV Inventories (pdf).
NEW ~ How Insurance Companies and Inspection Agencies Upload ROIs and Notify TSSA of Violations
Click here to download a PDF copy of How Insurance Companies and Inspection Agencies Upload ROIs and Notify TSSA of Violations (pdf) .
Fuels
How to Complete an "Ontario License to Transport Fuel" Application