Training

Resources that provide you with step-by-step instructions on how to get started and complete various transactions in the Client Portal

Registration/Sign In

How to Register and Log Into the TSSA Client Portal

Click here to download a PDF copy of How to Register into the TSSA Client Portal.

How to Reset Your Password

Click here to download a PDF copy of How to Reset Your Password (tssa.org)

How to Sign in as an Existing User

Click here to download a PDF copy of How to Sign in as an Existing User (tssa.org).

Account Creation

How to Create a Third Party Account

Click here to download a PDF copy of How to Create a Third Party Account (tssa.org) and check out our training video for more information.

How to Create an Organization Account

Click here to download a PDF copy of How to Create an Organization Account (tssa.org) and check out our training video for more information.

How to Create an Individual Account

Click here to download a PDF copy of How to Create an Individual Account (tssa.org).

Linking Existing Accounts

How to link Existing Account to Individual Account

Click here to download a PDF copy of How to Link Existing Account to Individual Account (tssa.org) and check out our training video for more information.

How to link to an "Existing Organization Account" as the Account Holder

Click here to download a PDF copy of How to Link to an Existing Organization Account as the Account Holder (tssa.org) and check out our training video for more information. 

How to Connect to an Existing Owner/Operator Account as a Third-Party Submitter

Click here to download a PDF copy of How to Connect to an Existing Owner Operator Account as a Third-Party Submitter (tssa.org) and check out our training video for more information. 

How to Connect to an Existing Owner/Operator Account as a Third-Party Property Management Company

Click here to download a PDF copy of How to Connect to an Existing Owner Operator Account as a Third-Party Property Management Company (tssa.org) and check out our training video for more information. 

Updating An Account

How to update Account Contact Details

Click here to download a PDF copy of How to Update Account Contact Details (tssa.org).

How to change Account Addresses for Individual Accounts

Click here to download a PDF copy of How to change Account Addresses for Individual Accounts (pdf).

How to change "Account Addresses" for Organization Accounts in Portal

Click here to download a PDF copy of How to change Account Addresses for Organization Accounts (tssa.org).

How to update your Profile Name

Click here to download a PDF copy of How to Update Your Profile Name (pdf).

How to Navigate, View Details and Update a "Portal Manager" Account

Click here to download a PDF copy of Overview of Portal Manager Property Management Company Responsibilities (pdf).

How to Navigate, View Details and Update a "Portal User" account

Click here to download a PDF copy of Overview of Portal Users Responsibilities (pdf).

How to Update Contact Connections

Click here to download a PDF copy of How to Update Contact Connections (pdf).

Exam Requests

How to Book "Operating Engineer" Examination

Click here to download a PDF copy of How to Book "Operating Engineer" Examination (pdf). 

How to Book "Fuels Safety" Examination

How to book "Elevating Devices" Examination 

Click here to download a PDF copy of How to book an Elevating Device Examination.

How to book "Amusement Device" Examination 

Click here to download a PDF copy of How to book an Amusement Device Examination.

How to book "Ski Lift" Examination 

Click here to download a PDF copy of How to book a Ski Lift Examination.

How to Re-write an Examination without Accommodation

Click here to download a PDF copy of How to Re-Write an Exam without Accommodation (pdf).

How to Re-write an Examination with Accommodation

Click here to download a PDF copy of How to Re-Write an Examination with Accommodation (pdf).

How to Apply for "Accommodation application" for Examinations

Click here to download a PDF copy of How to Apply for Accommodation for Examinations (tssa.org).

Before Applying for a "Ski Lift" Certification

Click here to download a PDF copy of Before Applying for a Ski Lift Certification

Before applying for an "Amusement Device" Certification

Click here to download a PDF copy of Before Applying for an Amusement Device Certification (pdf). 

Before applying for an "Elevating Devices" Certification

Click here to download a PDF copy of Before Applying for an Elevating Devices Certification (pdf). 

Before Applying for a Fuels Safety Certification

Click here to download a PDF copy of Before Applying for a Fuels Safety Certification.

Before Applying for an "Operating Engineer" Certification

Click here to download a PDF copy of Before Applying for an Operating Engineer Certification.

Payment

How to "Find/Download & Make Payment" for Unpaid Invoices

Click here to download a PDF copy of How to Find Download Make Payment for Unpaid Invoices (tssa.org).

How to make Payment for "My Pending Applications"

Click here to download a PDF copy of How to Make Payment for My Pending Applications (tssa.org).

How to access "Paid" invoices

To download a PDF copy, click here. 

Applications

How to Submit "Change of Ownership" Application

Click here to download a PDF copy of How to Submit a Change of Ownership Application (pdf).

How to check "Pending" applications

Click here to download a PDF copy of How to Check Pending Applications (tssa.org).

Amusement

How to "Renew Amusement Device Permit" application

Click here to download a copy of How to Renew an Amusement Device Permit (tssa.org).

Boilers & Pressure Vessels

How to submit "BPV Variance" application

Click here to download a PDF copy of How to Submit a BPV Variance Application (pdf).

How to submit "Boilers & Pressure Vessels Inspection" application

Click here to download a PDF copy of How to Submit a Boilers & Pressure Vessels Inspection Application (pdf). 

How to Submit "Boilers & Pressure Vessels Design Registration" application

Click here to download a PDF copy of How to Submit Boilers & Pressure Vessels Design Registration Application (pdf).

Fuels

How to Submit "Fuels Safety Registration in Ontario as a Contractor" application

Click here to download a copy of How to Submit "Fuels Safety Registration in Ontario as a Contractor" Application (pdf).

How to Complete a "Ontario License to Transport Fuel" Application

Click here to download a PDF copy of How to Complete an Ontario License to Transport Fuel Application (tssa.org).

Public Information

How to Submit a Public Information Request

Click here to download a PDF copy of How to Submit a Public Information Request (tssa.org)