Videos
Below are some how-to videos that provide step by step instructions about our frequently asked questions while completing tasks in our TSSA Client Portal.
- NEW ~ How to Register or Sign In to the BPV Portals, as of June 9, 2025
- NEW~ How to Navigate to the BPV Owner or BPV Insurer Tab
- NEW ~ How to Navigate to the BPV Inventory Page
- NEW ~ How BPV Owners can Change or Cancel an Insurer
- NEW ~ How BPV Owners can Approve Single and Bulk ROI
- NEW ~ How BPV Owners can Pay for Certificate of Inspection
- NEW ~ How BPV Insurers and Inspection Agencies Notify TSSA of a Cancellation
- BPV Design Registration Submissions
- BPV Owner - Active, Unverified Inventories
- Create an Individual Account Personal Certificate Holders
- Create a Third Party Account
- Create an Organization Account
- How to Link Existing Organization Account
- How to Link Third Party Property Management Company
- How to Link Third Party Submitter
- How to Link Existing Individual Account Personal Certificate Holders
- Obtaining a TSSA Customer Number
Be sure to check out our other resources below for more guidance to help you navigate our Client Portal.
Registration/Sign In
- How to Register and Log Into the TSSA Client Portal
Click here to download a PDF copy of How to Register into the TSSA Client Portal .
- How to Reset Your Password
Click here to download a PDF copy of How to Reset Your Password (tssa.org) .
- How to Sign in as an Existing User
Click here to download a PDF copy of How to Sign in as an Existing User (tssa.org) .
Account Creation
- How to Create a Third Party Account
Click here to download a PDF copy of How to Create a Third Party Account (tssa.org) and check out our training video for more information.
- How to Create an Organization Account
Click here to download a PDF copy of How to Create an Organization Account (tssa.org) and check out our training video for more information.
- How to Create an Individual Account
Click here to download a PDF copy of How to Create an Individual Account (tssa.org).
Linking Existing Accounts
- How to link Existing Account to Individual Account
Click here to download a PDF copy of How to Link Existing Account to Individual Account (tssa.org) and check out our training video for more information.
- How to link to an "Existing Organization Account" as the Account Holder
Click here to download a PDF copy of How to Link to an Existing Organization Account as the Account Holder (tssa.org) and check out our training video for more information.
- How to Connect to an Existing Owner/Operator Account as a Third-Party Property Management Company
Click here to download a PDF copy of How to Connect to an Existing Owner Operator Account as a Third-Party Property Management Company (tssa.org) and check out our training video for more information.
Updating An Account
- How to update Account Contact Details
Click here to download a PDF copy of How to Update Account Contact Details (tssa.org).
- How to change Account Addresses for Individual Accounts
Click here to download a PDF copy of How to change Account Addresses for Individual Accounts (pdf) .
- How to change "Account Addresses" for Organization Accounts in Portal
Click here to download a PDF copy of How to change Account Addresses for Organization Accounts (tssa.org).
- How to update your Profile Name
Click here to download a PDF copy of How to Update Your Profile Name (pdf).
- How to Navigate, View Details and Update a "Portal Manager" Account
Click here to download a PDF copy of Overview of Portal Manager Property Management Company Responsibilities (pdf).
- How to Navigate, View Details and Update a "Portal User" account
Click here to download a PDF copy of Overview of Portal Users Responsibilities (pdf).
- How to Update Contact Connections
Click here to download a PDF copy of How to Update Contact Connections (pdf).
Payments and Inspection Cancellation Fees
- How to "Find/Download & Make Payment" for Unpaid Invoices
Click here to download a PDF copy of How to Find Download Make Payment for Unpaid Invoices (tssa.org).
- How to Cancel an Inspection Booking as a User or Guest
Click here to download a PDF copy of How to Cancel an Inspection Booking as a User or Guest (pdf).
- How to make Payment for "My Pending Applications"
Click here to download a PDF copy of How to Make Payment for My Pending Applications (tssa.org).
Applications
- How to Submit "Change of Ownership" Application
Click here to download a PDF copy of How to Submit a Change of Ownership Application (pdf).
Amusement
- How to "Renew Amusement Device Permit" application
Click here to download a copy of How to Renew an Amusement Device Permit (tssa.org).
Boilers & Pressure Vessels
- NEW ~ BPV Owner Guide to How to Pay for a Certificate of Inspection
Click here to download the PDF version of BPV Owner Guide to How to Pay for a Certificate of Inspection (pdf).
- NEW ~ BPV Owner How Search and to Download Certificates of Inspection
Click here to download the PDF version of BPV Owner How Search and to Download Certificates of Inspection (pdf).
- NEW ~ BPV Owner Operator Inventory Page Guide
Click here to download the PDF version of BPV Owner Operator Inventory Page Guide (pdf).
- NEW ~ BPV Owner Operator Records of Inspection Guide
Click here to download the PDF version of BPV Owner Operator Records of Inspection Guide (pdf) .
- NEW ~ How BPV Insurers Navigate to view BPV Records of Inspection
Click here to download the PDF version of How BPV Insurers Navigate to view BPV Records of Inspection (pdf) .
- NEW ~ How BPV Insurer Inspection Agency Submit Cancellation Requests
Click here to download the PDF version of How BPV Insurer Inspection Agency Submit Cancellation Requests (pdf).
- NEW ~ How BPV Insurers Navigate to View Violations
Click here to download the PDF version of How BPV Insurers Navigate to View Violations (pdf) .
- NEW ~ How BPV Insurers Navigate to View BPV Inventories
Click here to download the PDF version of How BPV Insurers Navigate to View BPV Inventories (pdf).
- NEW ~ How Insurance Companies and Inspection Agencies Upload ROIs and Notify TSSA of Violations
Click here to download a PDF copy of How Insurance Companies and Inspection Agencies Upload ROIs and Notify TSSA of Violations (pdf) .
Fuels
- How to Complete an "Ontario License to Transport Fuel" Application