Training

Be sure to check out our other resources below for more guidance to help you navigate our Client Portal.

Registration/Sign In

How to Register and Log Into the TSSA Client Portal

Click here to download a PDF copy of How to Register into the TSSA Client Portal.

How to Reset Your Password

Click here to download a PDF copy of How to Reset Your Password (tssa.org). 

How to Sign in as an Existing User

Click here to download a PDF copy of How to Sign in as an Existing User (tssa.org).

Account Creation

How to Create a Third Party Account

Click here to download a PDF copy of How to Create a Third Party Account (tssa.org) and check out our training video for more information.

How to Create an Organization Account

Click here to download a PDF copy of How to Create an Organization Account (tssa.org) and check out our training video for more information.

How to Create an Individual Account

Click here to download a PDF copy of How to Create an Individual Account (tssa.org).

Linking Existing Accounts

How to link Existing Account to Individual Account

Click here to download a PDF copy of How to Link Existing Account to Individual Account (tssa.org) and check out our training video for more information.

How to link to an "Existing Organization Account" as the Account Holder

Click here to download a PDF copy of How to Link to an Existing Organization Account as the Account Holder (tssa.org) and check out our training video for more information. 

How to Connect to an Existing Owner/Operator Account as a Third-Party Submitter

Click here to download a PDF copy of How to Connect to an Existing Owner Operator Account as a Third-Party Submitter (tssa.org) and check out our training video for more information. 

How to Connect to an Existing Owner/Operator Account as a Third-Party Property Management Company

Click here to download a PDF copy of How to Connect to an Existing Owner Operator Account as a Third-Party Property Management Company (tssa.org) and check out our training video for more information. 

Updating An Account

How to update Account Contact Details

Click here to download a PDF copy of How to Update Account Contact Details (tssa.org).

How to change Account Addresses for Individual Accounts

Click here to download a PDF copy of How to change Account Addresses for Individual Accounts (pdf).

How to change "Account Addresses" for Organization Accounts in Portal

Click here to download a PDF copy of How to change Account Addresses for Organization Accounts (tssa.org).

How to update your Profile Name

Click here to download a PDF copy of How to Update Your Profile Name (pdf).

How to Navigate, View Details and Update a "Portal Manager" Account

Click here to download a PDF copy of Overview of Portal Manager Property Management Company Responsibilities (pdf).

How to Navigate, View Details and Update a "Portal User" account

Click here to download a PDF copy of Overview of Portal Users Responsibilities (pdf).

How to Update Contact Connections

Click here to download a PDF copy of How to Update Contact Connections (pdf).

Exam Booking and Certificate Reinstatement Requests

How to Book "Operating Engineer" Examination or Reinstate a Certificate

Click here to download a PDF copy of How to Book "Operating Engineer" Examination (pdf). 

How to Book "Fuels Safety" Examination or Reinstate a Certificate

Click here to download a PDF copy of How to book a Fuels Safety Examination (pdf).

How to book "Elevating Devices" Examination or Reinstate a Certificate

Click here to download a PDF copy of How to book an Elevating Device Examination.

How to book "Amusement Device" Examination or Reinstate a Certificate

Click here to download a PDF copy of How to book an Amusement Device Examination.

How to book "Ski Lift" Examination or Reinstate a Certificate

Click here to download a PDF copy of How to book a Ski Lift Examination.

How to Re-write an Examination without Accommodation

Click here to download a PDF copy of How to Re-Write an Exam without Accommodation (pdf).

How to Re-write an Examination with Accommodation

Click here to download a PDF copy of How to Re-Write an Examination with Accommodation (pdf).

How to Apply for "Accommodation application" for Examinations

Click here to download a PDF copy of How to Apply for Accommodation for Examinations (tssa.org).

Before Applying for a "Ski Lift" Certification

Click here to download a PDF copy of Before Applying for a Ski Lift Certification. 

Before applying for an "Amusement Device" Certification

Click here to download a PDF copy of Before Applying for an Amusement Device Certification (pdf). 

Before applying for an "Elevating Devices" Certification

Click here to download a PDF copy of Before Applying for an Elevating Devices Certification (pdf). 

Before Applying for a Fuels Safety Certification

Click here to download a PDF copy of Before Applying for a Fuels Safety Certification.

Before Applying for an "Operating Engineer" Certification

Click here to download a PDF copy of Before Applying for an Operating Engineer Certification.

Payments and Inspection Cancellation Fees

How to "Find/Download & Make Payment" for Unpaid Invoices

Click here to download a PDF copy of How to Find Download Make Payment for Unpaid Invoices (tssa.org).

How to Cancel an Inspection Booking as a User or Guest

Click here to download a PDF copy of How to Cancel an Inspection Booking as a User or Guest (pdf). 

How to make Payment for "My Pending Applications"

Click here to download a PDF copy of How to Make Payment for My Pending Applications (tssa.org).

How to access "Paid" invoices

To download a PDF copy, click here. 

Applications

How to Submit "Change of Ownership" Application

Click here to download a PDF copy of How to Submit a Change of Ownership Application (pdf).

How to check "Pending" applications

Click here to download a PDF copy of How to Check Pending Applications (tssa.org).

Amusement

How to "Renew Amusement Device Permit" application

Click here to download a copy of How to Renew an Amusement Device Permit (tssa.org).

Boilers & Pressure Vessels

How to submit "BPV Variance" application

Click here to download a PDF copy of How to Submit a BPV Variance Application (pdf).

How to submit "Boilers & Pressure Vessels Inspection" application

Click here to download a PDF copy of How to Submit a Boilers & Pressure Vessels Inspection Application (pdf). 

How to Submit "Boilers & Pressure Vessels Design Registration" application

Click here to download a PDF copy of How to Submit Boilers & Pressure Vessels Design Registration Application (pdf).

FAQs on Submitting BPV Engineering Applications via the Client Portal

Click to read frequently asked questions on how to submit BPV engineering applications via the Client Portal.

How Insurance Companies and Inspection Agencies Upload ROIs and Notify TSSA of Violations 

Click here to download a PDF copy of How Insurance Companies and Inspection Agencies Upload ROIs and Notify TSSA of Violations (pdf).

Fuels

How to Submit "Fuels Safety Registration in Ontario as a Contractor" application

How to Complete an "Ontario License to Transport Fuel​" Application

Public Information

How to Submit a Public Information Request

Click here to download a PDF copy of How to Submit a Public Information Request (tssa.org). 

Testing

How to Submit a Public Information Request

Click here to download a PDF copy of How to Submit a Public Information Request (tssa.org).