Videos
Below are some how-to videos that provide step by step instructions about our frequently asked questions while completing tasks in our TSSA Client Portal.
- NEW ~ How to Register or Sign In to the BPV Portals, as of June 9, 2025
- NEW~ How to Navigate to the BPV Owner or BPV Insurer Tab
- NEW ~ How to Navigate to the BPV Inventory Page
- NEW ~ How BPV Owners can Change or Cancel an Insurer
- NEW ~ How BPV Owners can Approve Single and Bulk ROI
- NEW ~ How BPV Owners can Pay for Certificate of Inspection
- NEW ~ How BPV Insurers and Inspection Agencies Notify TSSA of a Cancellation
- BPV Design Registration Submissions
- BPV Owner - Active, Unverified Inventories
- Create an Individual Account Personal Certificate Holders
- Create a Third Party Account
- Create an Organization Account
- How to Link Existing Organization Account
- How to Link Third Party Property Management Company
- How to Link Third Party Submitter
- How to Link Existing Individual Account Personal Certificate Holders
- Obtaining a TSSA Customer Number
Be sure to check out our other resources below for more guidance to help you navigate our Client Portal.
Registration/Sign In
- How to Register and Log Into the TSSA Client Portal
Click here to download a PDF copy of How to Register into the TSSA Client Portal.
- How to Reset Your Password
Click here to download a PDF copy of How to Reset Your Password (tssa.org).
- How to Sign in as an Existing User
Click here to download a PDF copy of How to Sign in as an Existing User (tssa.org).
Account Creation
- How to Create a Third Party Account
Click here to download a PDF copy of How to Create a Third Party Account (tssa.org) and check out our training video for more information.
- How to Create an Organization Account
Click here to download a PDF copy of How to Create an Organization Account (tssa.org) and check out our training video for more information.
- How to Create an Individual Account
Click here to download a PDF copy of How to Create an Individual Account (tssa.org).
Linking Existing Accounts
- How to link Existing Account to Individual Account
Click here to download a PDF copy of How to Link Existing Account to Individual Account (tssa.org) and check out our training video for more information.
- How to link to an "Existing Organization Account" as the Account Holder
Click here to download a PDF copy of How to Link to an Existing Organization Account as the Account Holder (tssa.org) and check out our training video for more information.
- How to Connect to an Existing Owner/Operator Account as a Third-Party Submitter
Click here to download a PDF copy of How to Connect to an Existing Owner Operator Account as a Third-Party Submitter (tssa.org) and check out our training video for more information.
- How to Connect to an Existing Owner/Operator Account as a Third-Party Property Management Company
Click here to download a PDF copy of How to Connect to an Existing Owner Operator Account as a Third-Party Property Management Company (tssa.org) and check out our training video for more information.
Updating An Account
- How to update Account Contact Details
Click here to download a PDF copy of How to Update Account Contact Details (tssa.org).
- How to change Account Addresses for Individual Accounts
Click here to download a PDF copy of How to change Account Addresses for Individual Accounts (pdf).
- How to change "Account Addresses" for Organization Accounts in Portal
Click here to download a PDF copy of How to change Account Addresses for Organization Accounts (tssa.org).
- How to update your Profile Name
Click here to download a PDF copy of How to Update Your Profile Name (pdf).
- How to Navigate, View Details and Update a "Portal Manager" Account
Click here to download a PDF copy of Overview of Portal Manager Property Management Company Responsibilities (pdf).
- How to Navigate, View Details and Update a "Portal User" account
Click here to download a PDF copy of Overview of Portal Users Responsibilities (pdf).
- How to Update Contact Connections
Click here to download a PDF copy of How to Update Contact Connections (pdf).
Exam Booking and Certificate Reinstatement Requests
- How to Book "Operating Engineer" Examination or Reinstate a Certificate
Click here to download a PDF copy of How to Book "Operating Engineer" Examination (pdf).
- How to Book "Fuels Safety" Examination or Reinstate a Certificate
Click here to download a PDF copy of How to book a Fuels Safety Examination (pdf).
- How to book "Elevating Devices" Examination or Reinstate a Certificate
Click here to download a PDF copy of How to book an Elevating Device Examination.
- How to book "Amusement Device" Examination or Reinstate a Certificate
Click here to download a PDF copy of How to book an Amusement Device Examination.
- How to book "Ski Lift" Examination or Reinstate a Certificate
Click here to download a PDF copy of How to book a Ski Lift Examination.
- How to Re-write an Examination without Accommodation
Click here to download a PDF copy of How to Re-Write an Exam without Accommodation (pdf).
- How to Re-write an Examination with Accommodation
Click here to download a PDF copy of How to Re-Write an Examination with Accommodation (pdf).
- How to Apply for "Accommodation application" for Examinations
Click here to download a PDF copy of How to Apply for Accommodation for Examinations (tssa.org).
- Before Applying for a "Ski Lift" Certification
Click here to download a PDF copy of Before Applying for a Ski Lift Certification.
- Before applying for an "Amusement Device" Certification
Click here to download a PDF copy of Before Applying for an Amusement Device Certification (pdf).
- Before applying for an "Elevating Devices" Certification
Click here to download a PDF copy of Before Applying for an Elevating Devices Certification (pdf).
- Before Applying for a Fuels Safety Certification
Click here to download a PDF copy of Before Applying for a Fuels Safety Certification.
- Before Applying for an "Operating Engineer" Certification
Click here to download a PDF copy of Before Applying for an Operating Engineer Certification.
Payments and Inspection Cancellation Fees
- How to "Find/Download & Make Payment" for Unpaid Invoices
Click here to download a PDF copy of How to Find Download Make Payment for Unpaid Invoices (tssa.org).
- How to Cancel an Inspection Booking as a User or Guest
Click here to download a PDF copy of How to Cancel an Inspection Booking as a User or Guest (pdf).
- How to make Payment for "My Pending Applications"
Click here to download a PDF copy of How to Make Payment for My Pending Applications (tssa.org).
Applications
- How to Submit "Change of Ownership" Application
Click here to download a PDF copy of How to Submit a Change of Ownership Application (pdf).
- How to check "Pending" applications
Click here to download a PDF copy of How to Check Pending Applications (tssa.org).
Amusement
- How to "Renew Amusement Device Permit" application
Click here to download a copy of How to Renew an Amusement Device Permit (tssa.org).
Boilers & Pressure Vessels
- NEW ~ BPV Owner Guide to How to Pay or a Certificate of Inspection
Click here to download the PDF version of BPV Owner Guide to How to Pay for a Certificate of Inspection (pdf).
- NEW ~ BPV Owner How Search and to Download Certificates of Inspection
Click here to download the PDF version of BPV Owner How Search and to Download Certificates of Inspection (pdf).
- NEW ~ BPV Owner Operator Inventory Page Guide
Click here to download the PDF version of BPV Owner Operator Inventory Page Guide (pdf).
- NEW ~ BPV Owner Operator Records of Inspection Guide
Click here to download the PDF version of BPV Owner Operator Records of Inspection Guide (pdf).
- NEW ~ How BPV Insurers Navigate to view BPV Records of Inspection
Click here to download the PDF version of How BPV Insurers Navigate to view BPV Records of Inspection (pdf).
- NEW ~ How BPV Insurer Inspection Agency Submit Cancellation Requests
Click here to download the PDF version of How BPV Insurer Inspection Agency Submit Cancellation Requests (pdf).
- NEW ~ How BPV Insurers Navigate to View Violations
Click here to download the PDF version of How BPV Insurers Navigate to View Violations (pdf).
- NEW ~ How BPV Insurers Navigate to View BPV Inventories
Click here to download the PDF version of How BPV Insurers Navigate to View BPV Inventories (pdf).
- How to submit "BPV Variance" application
Click here to download a PDF copy of How to Submit a BPV Variance Application (pdf).
- How to submit "Boilers & Pressure Vessels Inspection" application
Click here to download a PDF copy of How to Submit a Boilers & Pressure Vessels Inspection Application (pdf).
- How to Submit "Boilers & Pressure Vessels Design Registration" application
Click here to download a PDF copy of How to Submit Boilers & Pressure Vessels Design Registration Application (pdf).
- FAQs on Submitting BPV Engineering Applications via the Client Portal
Click to read frequently asked questions on how to submit BPV engineering applications via the Client Portal.
- NEW ~ How Insurance Companies and Inspection Agencies Upload ROIs and Notify TSSA of Violations
Click here to download a PDF copy of How Insurance Companies and Inspection Agencies Upload ROIs and Notify TSSA of Violations (pdf).
Fuels
- How to Submit "Fuels Safety Registration in Ontario as a Contractor" application
- How to Complete an "Ontario License to Transport Fuel" Application
Public Information
- How to Submit a Public Information Request
Click here to download a PDF copy of How to Submit a Public Information Request (tssa.org).