The Technical Safety and Standards Authority (TSSA) has an automated BPV COI Portal for Owners and Operators where owners and operators of boilers and pressure vessels can renew a Certificate of Inspection (COI) or review the information on file about their boilers and pressure vessels.
Below are frequently asked questions about the portal. If we haven’t answered your question here, please email customerservices@tssa.org or call 1-877-682-8772.
The portal makes it easier to complete the COI process after an insurer has conducted an inspection:
After an insurer uploads a Record of Inspection (ROI), you can review and validate their ROI online.
You can pay for COIs online and view, download, and print your COIs.
You can also view and download inventory details. Search for site address, owner/operator name, or any other inventory data displayed in the portal.
Owners and operators can access the portal at BPV COI Portal for Owners and Operaors.
Registration for the BPV COI Portal for Owners is required. For registration support, contact customerservices@tssa.org.
Insurers have a separate portal at BPV COI Portal for Insurers.
Yes. Each contact or portal user will need to register separately on the portal.
To set up another portal user, email the contact’s first and last name, email address, and phone number to bpv_inquiries@tssa.org.
The portal supports Google Chrome and Microsoft Edge. Using another browser, such as Firefox or Safari, may cause an error.
If you use Chrome or Edge and are still experiencing errors, please contact bpv_inquiries@tssa.org.
If you need to update your information before you validate an ROI, please fill out the appropriate form below.
For inventory information, send the form with a picture of the device’s nameplate to bpvidrequest@tssa.org. To update other dates or information, email bpv_inquiries@tssa.org.
TSSA will review the information, reach out with any questions, and update our records.
Please email the following information to bpv_inquiries@tssa.org, and we will update our database:
Registered legal entity name (as found in the Ontario Business Registry).
Billing address.
Corporation or business identification number.
Primary office address.
Preferred communication method (mail or email).
If your device does not have a Unique Identification (UID) Number that was assigned after the device had an Installation Inspection, your ROI will not appear in the portal. (Owners or insurers must obtain this number before an ROI can be uploaded to the portal.)
Check with your insurer if they have submitted a Request for UID form to TSSA. If they have, the request is in our queue, and it will be processed in the order it was received.
Once the UID has been assigned, your insurer will be able to upload the ROI for you to approve and pay for the COI via the portal.
If you believe your device has a UID, but the ROI is still not appearing in the portal, please contact your insurer.
If your insurer has uploaded your ROI, but you still can’t see it, please email bpv_inquiries@tssa.org and let us know.
Complete the Permanent Removal of Boilers or Pressure Vessels from Operation or Use (pdf) form and send it to licensingandregistration@tssa.org.