Compliance Standards: Electric/Traction Elevators

These compliance standards lists are used by Technical Standards and Safety Authority (TSSA) inspectors during periodic inspections of electric/traction elevators.

Compliance standards are lists of high-risk non-compliances that pose a significant risk to safety. Any high-risk non-compliances should be immediately addressed upon occurrence. 

These compliance standards lists for electric/traction elevators are used by Technical Standards and Safety Authority (TSSA) inspectors during periodic inspections.

If a non-compliance is found, a device may be shut down or an order issued to resolve the non-compliance within 14 days. Other non-compliances that do not pose the same level of risk should be addressed in accordance with the timeline documented in the inspector’s report.

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Responsibilities of elevator owners, contractors and mechanics

Elevator owners, contractors and mechanics are responsible for full compliance of elevators in accordance with:

Incident reporting

Important reminders

  • Device removed from service: 

    • The mechanic shall ensure that the elevator is not returned to service in an unsafe condition

  • Maintenance Control Program (MCP)

    • The contractor / certificate holder must complete the Maintenance Control Program (MCP) at the required intervals to ensure the device is in compliance. The MCP shall contain all the Original Equipment Manufacturer’s (OEM) manuals and bulletins.

Compliance standards/High-risk items for electric/traction elevators

The components listed below are high-risk items that must be inspected regularly to ensure public safety. During periodic inspections, TSSA inspectors will be checking these items and orders will be issued for non-compliance.

Note: In some circumstances, orders may be issued where high-risk safety hazards are discovered which are not identified in this standard.

  • If an item is deficient and an order is issued for immediate compliance (0 days for the compliance time):  SHUT DOWN  

    • Remove the device from service, and

    • Repair before putting it back into service.

    • A repair can be done immediately during the maintenance unless it is a reportable incident according to the Incident Reporting Guidelines. Even if it is a reportable incident, a TSSA Supervisor or Investigator can authorize an immediate repair.

  • If the item is deficient and an order is issued for compliance within a 14-day time period:  REPAIR / REPLACE  

    • Fix as required.

General Requirements

IssueCompliance Order
The owner / contractor shall ensure that any alteration to the elevator is completed by a registered contractor REPAIR / REPLACE   
No person shall act as a contractor unless registered or undertake any work outside of the scope of their registration SHUT DOWN  
No person shall undertake any work on an elevating device, unless that person is employed by a contractor and is  
either a mechanic, or a mechanic-in-training working under the supervision of a mechanic
No person shall construct, install, alter, repair, maintain, test, operate or use an elevating device or part thereof,  
except in accordance with this regulation, the code adoption document, and any applicable Director’s Orders
No person shall operate an elevating device or cause or permit it to be operated if it is in an unsafe condition SHUT DOWN  
If a device is ordered removed from service by TSSA, it shall not be returned to service unless allowed by a TSSA inspector SHUT DOWN  
If a seal is affixed to the disconnect, it shall not be removed unless allowed by the inspector who applied it. In some cases,  
the inspector’s supervisor may allow its removal


IssueCompliance Order
If the Director is not notified within 10 days of a licence information change REPAIR / REPLACE  
If the licence has expired REPAIR / REPLACE  
If the Maintenance Control Program logbook is not on site, readily available or being maintained with up-to-date data REPAIR / REPLACE 
If keys to access the machine room / control room are not kept on site SHUT DOWN  or  REPAIR / REPLACE   
(Depending on circumstances) 
If the means to access the machine room / control room is damaged (walkway or other means) SHUT DOWN  or  REPAIR / REPLACE   
(Depending on circumstances)
If roof access is not properly hinged and / or counterbalanced SHUT DOWN  or  REPAIR / REPLACE   
(Depending on circumstances) 
If the roof access ladder is not secure SHUT DOWN  or  REPAIR / REPLACE   
(Depending on circumstances)
If there is no means to safely enter the elevator pit. For example, if there is no non-combustible ladder SHUT DOWN  or  REPAIR / REPLACE  
(Depending on circumstances)

Maintenance Control Program (MCP)

IssueCompliance Order
If the logbook onsite is not specific to the device or logbook entries included are not applicable for components that require action. REPAIR / REPLACE 

Machine Room / Control Room (MCP Requirement

IssueCompliance Order
If the machine room floor contains water, dirt, rubbish, oil, grease, and / or flammable liquids. REPAIR / REPLACE 
If articles are being stored that are not for maintenance of the device. REPAIR / REPLACE 
If the access door is not self-closing and self-locking. REPAIR / REPLACE 
If the machine room / control room or the hoistway is being used as a storage area. REPAIR / REPLACE 
If the main disconnect, drive machine, governor and generator are not numbered properly. REPAIR / REPLACE 

If a minimum of one metre of clearance is not present around all electrical equipment that has replaceable parts.

If the stairway is damaged or not safe and convenient. REPAIR / REPLACE 

Machine / Generator

IssueCompliance Order
If generator brushes are worn. REPAIR / REPLACE 


IssueCompliance Order
If brake liners are impregnated with oil. SHUT DOWN 
If the brake lining is badly worn or damaged. REPAIR / REPLACE 
If the brake drum is badly worn. REPAIR / REPLACE 

Ascending Car Overspeed (ACO), Uncontrolled Car Movement (UCM), and Emergency Brake (E.Brake)

IssueCompliance Order
If the device is not operative or properly maintained. SHUT DOWN 


IssueCompliance Order

If contacts are worn on relays.



IssueCompliance Order
If overspeed switch is not operative. REPAIR / REPLACE 

Drive Sheaves

IssueCompliance Order
If the machine sheave is worn or damaged. REPAIR / REPLACE 

Doors / Gates

IssueCompliance Order

If normal or reduced door closing time is shorter than what is indicated on door data tag.

If the Cat 1 test is not complete in accordance with requirement – Means to Restrict Hoistway / Car Door Opening. REPAIR / REPLACE 

If door clutch is striking landing door pick up rollers and stopping the car in flight. 

If the door clutch is striking landing door pick up rollers and not stopping the car in flight. REPAIR / REPLACE 
If the distance between the car door and landing door exceeds 140 mm (horizontal sliding doors). REPAIR / REPLACE 

Car Door

IssueCompliance Order
Car door reopening device is not operative. SHUT DOWN  or  REPAIR / REPLACE   
(If other compliance means exist)
If car door safety edge is operating intermittently. SHUT DOWN 

If the door restrictor is not operative.


Top of Car

IssueCompliance Order
If the top of car inspection station is not provided as per Director’s Order 173/02. REPAIR / REPLACE 


IssueCompliance Order

If any hoistway access switches are not operative.

If levelling accuracy is not being maintained. SHUT DOWN 

If car levelling is not substantially level at all floors.


If stopping accuracy has not been maintained as per requirement



IssueCompliance Order
If counterweight run by has not been maintained as per requirement REPAIR / REPLACE 

If the pit access ladder is not secure.

(Depending on circumstances)
If pit access key is not Group 1 security. REPAIR / REPLACE 
If pit access door electric contact is not operative. SHUT DOWN 
If car safeties are not operative. REPAIR / REPLACE 

Inside of Car

IssueCompliance Order
If emergency systems (alarm, lighting, communication, ventilation) have not been maintained as per requirement REPAIR / REPLACE 
If in-car alarm and communication is not operative. REPAIR / REPLACE 
If a hole exists in the car station that could lead to accidental contact.  REPAIR / REPLACE