TSSA is integrating exam and certification services into the Client Portal to improve user experience by simplifying the application process and reducing the time it takes to become certified.

As of March 16, 2026, professionals seeking certification to work in a TSSA-regulated industry will be able to access all exam and certification services through the Client Portal ─ a centralized gateway for all applications. Through the Client Portal, applicants will be able to track their application status, receive guidance to ensure they are applying for the correct service and submit all required information for their applications.

What’s Changing on March 16, 2026

Examinations:

• Computer-based exams will be offered at Prometric test centres across the province
• Customers will schedule, reschedule or cancel their exams online with Prometric with real-time confirmation
• Reduced wait times for exam scheduling, subject to availability (write your exam as soon as 3 days following application submission)
• Faster access to exam results, reducing the certification timeline

 Other Certification Services:

• Certificate renewals and the submission of required documents can both be completed through the Client Portal
• Reinstatements, training provider accreditation, and out-of-province certification applications be available online

Temporary System Outage for Upgrade 

TSSA will perform a system upgrade to support these enhancements. As a result, the Client and Prepayment Portals will not be accessible starting on Wednesday, March 11 at 4:00 p.m. EST until Monday, March 16 at 8:00 a.m. EST.  

During this period, exam applications will not be processed, and certifications will not be issued. Regulated professionals who need to apply for an exam or obtain a certificate are strongly encouraged to do so before March 11 or after March 16, 2026. We appreciate your patience as TSSA’s response times may be affected during and immediately after the system upgrade.  

Sign Up for Client Portal 

If you are not yet a Client Portal user, follow these instructions to sign up. After creating access to the Client Portal, you must link your profile to your existing TSSA account to perform transactions, submit applications and access online services.

This news was shared with professionals with exams, certification and accredited training provider contacts.

Ontario safety regulator TSSA is making certification simpler, faster, and more flexible, streamlining entry into its regulated trades. 

Looking to build a career in Ontario’s skilled workforce working on amusement devices, boilers and pressure vessels, elevators, fuels, or ski lifts?  Technical Standards and Safety Authority (TSSA), the province’s public safety regulator, is the gateway for overseeing training and certification in these six industries. 

Certification is not just recommended—it’s mandatory. Anyone installing, maintaining or altering regulated equipment and systems in these industries must hold a Certificate of Qualification issued by the regulator. This credential verifies that a professional has met Ontario’s training requirements and is certified to perform the work safely. 

Setting Standards, Simplifying Access 

TSSA’s role extends from developing training frameworks and accrediting providers to administering rigorous certification exams that set the standards for competency and public protection. Hundreds of accredited institutions province-wide are delivering training programs aligned with these standards, ensuring every candidate follows a clear and consistent path to qualification. 

Improving the examination and certification experience has become a priority of the regulator’s modernization efforts. Over the past two years, the regulator has moved to streamline certification, making the overall process faster, more transparent and easier to navigate. 

After consultation with key stakeholders—candidates, employers and industries—the certification journey is being simplified and made more accessible, without compromising public safety.

Bonnie Rose, TSSA’s President and CEO, says, “With safety always at the forefront, we’re committed to making entry into regulated trades clearer and more accessible.  By listening to feedback and aligning our processes, we’re removing unnecessary barriers and introducing flexibility and convenience for skilled candidates.  For employers and industries, these efficiencies translate to a larger pool of qualified workers, ready to contribute to both safety and the economy in Ontario.” 

Improvements include engaging a third-party examination provider to offer candidates more test locations and scheduling options, and the launch of computer-based exam formats by spring 2026. These updates will provide greater convenience, speedier access to results and, in turn, quicker entry into the skilled workforce. 

Removing Barriers for Canada’s Skilled Labour 

As Canada continues to strengthen labour mobility and build a stronger national economy, TSSA is aligning its processes to expedite certification for individuals holding equivalent credentials in other provinces or territories, making it easier for skilled workers to bring their expertise to Ontario. 

Additionally, with confidence in a strong national framework for safety in its regulated industries, the regulator has addressed the need for fully qualified out-of-province professionals to have an understanding of Ontario safety codes through attestation instead of a local knowledge examination. This updated requirement supports a smoother path to participation in Ontario and contribution to the province’s safety network.

For more information about examination and certification, please visit this page.

Toronto, ON, September 26, 2025 – The Technical Standards and Safety Authority (TSSA) has released its 2025 Public Safety Report, highlighting decreased permanent injuries and stable incident rates across TSSA-regulated sectors. These results reflect the ongoing improvements in industry compliance and safety management practices. 

Released alongside its 2025 Annual Report at TSSA's Annual Public Meeting yesterday, the report provides a comprehensive review of public safety trends in Ontario across all sectors regulated by TSSA. These sectors include amusement devices, boilers and pressure vessels, elevating devices, fuels, operating engineers, and ski lifts. The report documents data, evidence, and patterns that support enhanced safety management and risk-reduction strategies. 

Safety Trends and Key Metrics 

For the fiscal year 2025 (FY25), TSSA observed that the rate of incidents per million people remained stable compared to five years ago. Permanent injuries declined over the past decade, with 39% fewer cases in FY25, after adjusting for population growth. TSSA’s periodic inspections of regulated technologies, devices, equipment, and contractors recorded a compliance rate of 69%, reflecting the ongoing commitment of industry partners, owners, operators, and certificate holders to manage risk and enhance public safety. 

“This year, we’re continuing to see positive safety results thanks to our partners, regulated parties and stakeholders, all working together to strengthen compliance and reduce risk,” said Viola Dessanti, Director of Strategic Analytics, TSSA. “Efforts we made to build partnerships, enhance education and awareness, and bridge safety gaps supported these outcomes, ensuring people involved in safety can effectively manage and reduce risks.” 

TSSA’s Compliance Support team provided one-on-one guidance to owners and operators, helping them strengthen compliance across 1,375 authorized items. Additionally, through industry engagements across Ontario, TSSA also educated 1,464 professionals, practitioners, and stakeholders on key safety topics and the latest regulatory requirements. 

To address safety risks from lapsed authorizations, TSSA took steps to ensure expired authorizations were either renewed or operations ceased. 

Advanced Data Analytics to Strengthen Safety Outcomes 

TSSA collects data from engineering designs, registrations, inspections, and incidents to guide outcome-based, risk-informed decisions. Insights are shared with stakeholders through channels such as the Public Safety Report and Advisory Councils, which comprise leaders from regulated industries and consumer representatives. 

“Data is the cornerstone of TSSA’s modernized regulatory approach,” said Bonnie Rose, President and CEO of TSSA. “We will continue to develop advanced analytics to identify priorities and maximize harm reduction. One area we’re focusing on is applying machine learning to optimize inspection frequencies, risk scores, and performance metrics, so that we can target our resources where they matter most and keep people safer.” 

For a complete view of public safety in Ontario, read TSSA’s 2025 Public Safety Report. The report also covers TSSA’s safety initiatives and lessons learned from incidents over the past year, providing insights to help further improve safety across the province. The FY2025 Public Safety Dashboard and past reports are also available at TSSA's website. 

About TSSA 

The Technical Standards and Safety Authority (TSSA) is one of Ontario’s public safety regulators mandated by the Government of Ontario to enforce provincial safety regulations and enhance public safety. Throughout Ontario, TSSA regulates the safety of amusement devices, boilers and pressure vessels, elevating devices, fuels, operating engineers, and ski lifts. Its range of safety services include public education and consumer information, certification, licensing and registration, engineering design review, inspections, investigations, safety management consultation, compliance support and enforcement and prosecution activities. The organization’s vision is to be a valued advocate and recognized authority in public safety. 

For more information, please contact:

Alexandra Campbell 
Vice President, Communications and Stakeholder Relations
Technical Standards and Safety Authority
Telephone: 416-734-2728
Email: media@tssa.org