Enbridge Gas & TSSA Caution Homeowners to Keep Gas Meters & Fuel-Burning Appliance Vents Free from Snow & Ice
(January 18, 2022) – With inclement winter weather conditions looming across the province this week, Enbridge Gas and the Technical Standards and Safety Authority (TSSA) strongly advise Ontario homeowners to check their gas meters and the external exhaust outlets for furnaces, fireplaces, water heaters and all fuel-burning devices as soon as possible to ensure no snow or ice has built up. A forecast of rain for tomorrow makes this important safety task time sensitive, as rain has the potential to cause further freezing of accumulated precipitation buildup on gas meters and venting pipes.
“Clearing snow and ice away from the gas meter and the external exhaust outlets for your natural gas burning equipment helps ensure that both the meter and your appliances function safely,” said Bike Balkanci, Regional Director for GTA West and Niagara, Enbridge Gas. “It also allows us to access the meter in the case of an emergency.”
A gas meter covered in snow or ice can impede its function of controlling the pressure of the gas supplied to a home, which could lead to serious risks. In addition, blocked external exhaust vents can cause the carbon monoxide (CO) emitted by fuel-burning appliances to build up in a home, which is also a significant safety hazard.
“Exhaust vents, in particular, often extend out of the side of a home as low as one foot above ground, so they have the potential to get covered and blocked fairly easily without a homeowner’s knowledge, especially when a homeowner is shoveling snow or using a snowblower or when there is a severe snow fall, like the storm we encountered earlier this week,” said Sam Sadeghi, Director, Fuels Safety, Technical Standards and Safety Authority. “We have seen CO poisoning incidents from snow-blocked vents in the past, and these incidents can be fatal, so it’s essential that homeowners are vigilant about keeping their exhaust vents clear.”
Upon noticing a gas meter or external appliance vent pipe is covered with snow, please remove the snow carefully with a car brush or broom. Do not scrape the meter or vent pipe with a sharp instrument, as this may cause unintended damage.
Enbridge Gas reminds Ontarians of these additional safety precautions:
Visit the Enbridge Gas website for more information on keeping gas meters clear.
“We also encourage homeowners to install and test certified CO alarms, which will warn them of rising CO levels in their homes and give them and their families time to take potentially life-saving action,” said Sadeghi. “It is also important for homeowners to be able to recognize the symptoms of CO poisoning, which can occur once a fuel-burning appliance exhaust vent has been blocked.”
To report a meter icing problem or for any other natural gas emergency, call 1-866-763-5427.
About the Technical Standards and Safety Authority
Throughout Ontario, TSSA enforces provincial safety regulations and enhances public safety. TSSA regulates the safety of amusement devices, boilers and pressure vessels, elevating devices, fuels, operating engineers, and ski lifts. Its range of safety services includes public education, certification, licensing and registration, engineering design review, inspections, investigations, safety management consultation, compliance support, enforcement and prosecution activities. For more information, visit www.tssa.org.
About Enbridge Gas
Enbridge Gas is Canada's largest natural gas storage, transmission and distribution company based in Ontario, with over 170 years of service to customers. The distribution business provides safe, affordable, reliable energy to about 3.8 million customers and is leading the transition to a clean energy future through net-zero emissions targets and investments in innovative low-carbon energy solutions. The storage and transmission business offers a variety of storage and transportation services to customers at the Dawn Hub, the largest integrated underground storage facility in Canada and one of the largest in North America. Enbridge Gas is owned by Enbridge (ENB), a Canadian-based leader in energy transportation and distribution. Learn more at www.enbridgegas.com.
-30-
For more information, please contact:
Alexandra Campbell
Vice President, Communications and Stakeholder Relations
Technical Standards and Safety Authority
Telephone: 416-734-6227 | Email: media@tssa.org
Andrea Stass
Manager, External Communications and Media Relations
Enbridge Gas
Telephone: 519-436-5490 | Email: enbridgegasmedia@enbridgegas.com

Springtime tips for the safe use of patio heaters
FOR IMMEDIATE RELEASE (March 25, 2021) – After hibernating all winter, Ontarians will soon be flocking together with friends and family on restaurant or backyard patios – masked, socially distanced and following regional public health guidelines, of course – to celebrate the arrival of spring.
Since the weather will still be cool for some time, people will be firing up patio heaters to stay cozy and warm while they socialize outdoors. With that in mind, the Technical Standards & Safety Authority (TSSA) in partnership with the Ontario Association of Fire Chiefs (OAFC), the Ontario Municipal Fire Prevention Officers Association (OMFPOA) and the Canadian Propane Association offer the following springtime tips for the safe operation of patio heaters.
Additional information for the safe use of patio heaters and propane cylinders on commercial or backyard patios can be found in TSSA’s TSSA’s Patio Heater Safety Guidelines and TSSA’s Patio Heater Safety Checklist for Restaurant Owners and Operators available at www.tssa.org.
Tips for the Safe Use of Patio Heaters
Quotes
“It is important for anyone using patio heaters or open-flame, fuel-fired appliances to know how to operate them safety to avoid the dangers of carbon monoxide poisoning and fire. To ensure public safety, all fuel-fired heating units that serve the public must be installed by a TSSA-certified technician in accordance with the manufacturer’s instruction manual.”
Sam Sadeghi
Director, Fuels Safety, Technical Standards and Safety Authority
“Everyone enjoys spending time outside, and supporting local businesses, especially during these unprecedented times. As we start to see more sunshine and warmer days, springtime weather can still be unpredictable, which is why it is important to put safety first. Fuel burning appliances produce carbon monoxide which is the leading cause of fatal poisonings in North America. They must be installed and maintained correctly.”
Fire Chief Mark MacDonald
President, Ontario Association of Fire Chiefs
“You should never trade comfort or expediency for safety when it comes to outdoor heating devices. It is the responsibility of owners and operators of commercial patios and dining areas to ensure that any outdoor heating device is properly installed, maintained, and ventilated according to the manufacturer’s instructions.”
Fire Chief Cynthia Ross Tustin
Director, Ontario Association of Fire Chiefs (OAFC) and member of the OAFC Fire Prevention and Public Education Committee
“It’s been a long, cold winter. As the weather warms up, if you will be operating a patio heater, please follow TSSA’s Patio Heater Safety Guidelines and stay safe.”
Gwen Lewis
President, Ontario Municipal Fire Prevention Officers Association
“As Canadians start getting out and enjoying the weather again, propane patio heaters are a safe, low-emission and effective way to heat any space. For portable propane heaters, always follow the manufacturers’ instructions to ensure safe set up and use outdoors.”
Nathalie St-Pierre
President and CEO, Canadian Propane Association
______________________________________________________
About TSSA
Throughout Ontario, the Technical Standards and Safety Authority (TSSA) enforces provincial safety regulations and enhances public safety. TSSA regulates the safety of amusement devices, boilers and pressure vessels, elevating devices, fuels, operating engineers, and ski lifts. Its range of safety services includes public education, certification, licensing and registration, engineering design review, inspections, investigations, safety management consultation, compliance support, enforcement and prosecution activities. For more information, visit www.tssa.org.
About the Ontario Association of Fire Chiefs (OAFC):
The OAFC represents more than 700 chief fire officers in Ontario, from across 441 municipalities, who are responsible for the management and delivery of fire, rescue and emergency response to the province’s 14.5 million residents. Our mission is to lead innovation and excellence in public and life safety by inspiring and influencing a safer Ontario. For more information, visit www.oafc.on.ca.
About the Ontario Municipal Fire Prevention Officers Association
The Ontario Municipal Fire Prevention Officers Association (OMFPOA) is an independent, non-profit organization representing approximately 200 fire departments across Ontario. For more information, visit: www.omfpoa.com.
About the Canadian Propane Association (CPA)
The Canadian Propane Association (CPA) represents over 400 companies in every region of the country and promotes a culture of safe propane handling and use of propane-fueled equipment. For more information, visit www.propane.ca.
-30-
For more information, please contact:
Alexandra Campbell
Vice President, Communications and Stakeholder Relations
Technical Standards and Safety Authority
Telephone: 416-734-6227 | Email: media@tssa.org
Michelle O’Hara
Executive Director
Ontario Association of Fire Chiefs
Telephone: 905-441-7766 | Email: Michelle.Ohara@oafc.on.ca
Gwen Lewis
President
Ontario Municipal Fire Prevention Officers Association
Telephone: 613-913-4287 | Email: Gwen.Lewis@ottawa.ca
Tammy Hirsch
Senior Director, Communications and Marketing
Canadian Propane Association
Telephone: 587-777-3917 | Email: Tammy.Hirsch@propane.ca
FOR IMMEDIATE RELEASE (TORONTO, ON, March 16, 2021) – As the snow melts away and warmer temperatures are in the midst, our spring to-do lists are starting to grow. The Technical Standards and Safety Authority (TSSA) wants to remind Ontario residents that no spring to-do list is complete without one that addresses Carbon Monoxide (CO) safety.
With over 65% of all CO injuries and deaths in Ontario occurring in homes and the average dwelling having roughly 4-6 fuel-burning appliances that produce CO, public education is key when it comes to mitigating these risks.
With the hope that multiple voices will bring greater impact to the message, TSSA partners with other safety-minded organizations to deliver critical information to residents in communities across Ontario. Most recently, TSSA has joined up with the Hawkins-Gignac Foundation for CO Education and a number of eastern Ontario fire and emergency services departments to provide residents with important CO safety messages.
“Although spring is on the horizon, the risks of CO exposure don’t change,” says Sam Sadeghi, Director of TSSA’s Fuels Safety Program. “We need to remember that CO sources can exist in places other than just our homes, such as in our cottages, campers, boat cabins and RVs. CO can build up in these enclosed spaces quickly, and result in harmful and, unfortunately, at-times deadly poisoning.”
Take Action, Think Safe:
“Safety is a shared responsibility” adds Sadeghi, and by taking these actions we can lower CO risks in our homes.”
Lastly, know the symptoms of CO poisoning. They are similar to the flu – nausea, headache, burning eyes, confusion and drowsiness – except there is no fever. If these symptoms appear, it is imperative to get everyone outside to fresh air immediately and call 911 or the local fire department.
For more valuable safety information, visit TSSA’s public safety website – www.safetyinfo.ca.
Additional Resources:
Trunk Slammers Campaign (Fraudulent Fuels Safety Workers):
Patio Heater Safety:
About TSSA
The Technical Standards and Safety Authority (TSSA) is one of Ontario’s public safety regulators mandated by the Government of Ontario to enforce provincial safety regulations and enhance public safety. Throughout Ontario, TSSA regulates the safety of amusement devices, boilers and pressure vessels, elevating devices, fuels, operating engineers, and ski lifts. Its range of safety services include public education and consumer information, certification, licensing and registration, engineering design review, inspections, investigations, safety management consultation, compliance support and enforcement and prosecution activities. The organization’s vision is to be a valued advocate and recognized authority in public safety.
-30-
For more information, please contact:
Alexandra Campbell
Vice President, Communications and Stakeholder Relations
Technical Standards and Safety Authority
Telephone: 416-734-6227
email:media@tssa.org
For more information on the Technical Standards and Safety Authority, please visit www.tssa.org.