The Technical Standards and Safety Authority (TSSA) has expanded the suite of online services on the Client Portal. Beginning on March 16, 2026, all engineering submissions and exam and certification services are accessible through the Client Portal ─ a centralized gateway to TSSA’s online services.
Moving more core services online demonstrates TSSA’s continued efforts to improve client experience by enhancing the accessibility of the Client Portal as a one-stop shop for doing business with TSSA.
“In 2024, we launched the Client Portal to modernize our systems so that regulated clients can focus on managing safety,” says TSSA President and CEO Bonnie Rose. “Today, the expansion of online services on the Client Portal marks our continued commitment to enhance accessibility and ease of doing business with TSSA.”
Making more services accessible online enhances visibility by allowing clients to monitor the status of their applications in real time. In addition to simplifying the process for submitting design and engineering applications for regulated equipment, the step-by-step approach of online submissions makes it easier for clients to provide the required information and supporting documents.
As a result of implementing enhancements, turnaround times for processing engineering applications and issuing certificates have improved significantly. As TSSA continues to meet faster turnaround times going forward, expedited services for engineering are no longer available except for unforeseen, emergency situations.
On the training and professional certification front, integrating exam and certification services into the Client Portal improves user experience. Streamlining the exam-application process shortens the time it takes to become certified for professionals seeking to work in a TSSA-regulated industry.
Watch the video to learn about the improvements brought about by moving more services online and how it enhances ease of doing business with TSSA.
For assistance or inquiries on the Client Portal, please contact TSSA’s Customer Contact Centre at 1-877-682-8772 or refer to the self-help resources on TSSA’s website.
Engineering Service Changes by Industry
Exam & Certification Services Changes
This news was shared with all TSSA clients.