This table will provide the expected timeline for obtaining a response from TSSA after submitting an application or request to the Examination and Certification department.
| Examination & Certification Services | Service Description | Current Turnaround Time (Business Days) |
| Examination Booking | Request submission to booking confirmation | 10 |
| Practical Assessment Booking | Request submission to booking confirmation | Varies |
| Exam Results (Multiple Choices) | Exam completion to results available | 10-15 |
| Exam Results (Essay Exams) | Exam completion to results available | 10-15 |
| Certification Issuance | Exam results finalized to certificate issued | 10-15 |
| Renewal Certification (Invoice Payment Only) | Processing payment to certificate issued | 2-3 |
| Renewal Certification (Documents Required) | Processing payment to certificate issued | 3-5 |
| Reinstatement Request | Request submission to decision notification | 7-10 |
| General Inquiries | Submission of question to initial response | 5-7 |