TSSA customers will be able to access more online services through the TSSA Client Portal as of March 16, 2026.
If you are not a current user of the TSSA Client Portal, follow these instructions to sign up. After creating access to the Client Portal, you need to link your profile to your existing TSSA account to perform transactions, submit applications and access online services.
Expanding Digital Access for Clients
Moving more services online supports TSSA’s commitment to improving the client experience. By digitizing and streamlining key processes, we can integrate more core services into the Client Portal – the gateway to TSSA’s online services.
Automating services increases clients’ ability to self-serve and access real-time application status and information. Online services provide clear, step-by-step instructions that make it easier for clients to provide the required information and supporting documents, hence reducing incomplete submissions that can delay processing time.
New services available on the Client Portal starting March include:
- Engineering submissions
- Certification and Exam Services: Apply online for examinations, reinstate certificates, apply for a certificate if you’re from outside Ontario, and obtain Training Provider accreditation. Examinations will be done in-person on a computer at dedicated exam centres.
Account users can continue to access existing services on the Client Portal:
- Submit and pay for applications available on the Client Portal. Please use the Prepayment Portal for other applications.
- View and download inspection reports, permits, licences, or certificates
- View issued orders
- Update your account and contact information
- Sign up for paperless invoicing
Stay tuned for further updates as TSSA moves more services online.
For more information on the Client Portal, please refer to the FAQs.
This news was shared with all TSSA customers.