The Technical Standards and Safety Authority (TSSA) is launching the 2026 Customer Value Survey to improve the value of the service we provide to individuals and organizations that TSSA regulates. 

Regulated clients have been notified of the survey. They will receive a survey invitation from the research firm, Forum Research Inc. (survey@forumresearch.com). The survey should take approximately ten minutes or less to complete, and responses will remain confidential. TSSA will not have access to individual survey responses, and data from the survey will only be reported in aggregate form.

The Customer Value Survey will run from January 16 to February 8, 2026.

Ontario safety regulator TSSA is making certification simpler, faster, and more flexible, streamlining entry into its regulated trades. 

Looking to build a career in Ontario’s skilled workforce working on amusement devices, boilers and pressure vessels, elevators, fuels, or ski lifts?  Technical Standards and Safety Authority (TSSA), the province’s public safety regulator, is the gateway for overseeing training and certification in these six industries. 

Certification is not just recommended—it’s mandatory. Anyone installing, maintaining or altering regulated equipment and systems in these industries must hold a Certificate of Qualification issued by the regulator. This credential verifies that a professional has met Ontario’s training requirements and is certified to perform the work safely. 

Setting Standards, Simplifying Access 

TSSA’s role extends from developing training frameworks and accrediting providers to administering rigorous certification exams that set the standards for competency and public protection. Hundreds of accredited institutions province-wide are delivering training programs aligned with these standards, ensuring every candidate follows a clear and consistent path to qualification. 

Improving the examination and certification experience has become a priority of the regulator’s modernization efforts. Over the past two years, the regulator has moved to streamline certification, making the overall process faster, more transparent and easier to navigate. 

After consultation with key stakeholders—candidates, employers and industries—the certification journey is being simplified and made more accessible, without compromising public safety.

Bonnie Rose, TSSA’s President and CEO, says, “With safety always at the forefront, we’re committed to making entry into regulated trades clearer and more accessible.  By listening to feedback and aligning our processes, we’re removing unnecessary barriers and introducing flexibility and convenience for skilled candidates.  For employers and industries, these efficiencies translate to a larger pool of qualified workers, ready to contribute to both safety and the economy in Ontario.” 

Improvements include engaging a third-party examination provider to offer candidates more test locations and scheduling options, and the launch of computer-based exam formats by spring 2026. These updates will provide greater convenience, speedier access to results and, in turn, quicker entry into the skilled workforce. 

Removing Barriers for Canada’s Skilled Labour 

As Canada continues to strengthen labour mobility and build a stronger national economy, TSSA is aligning its processes to expedite certification for individuals holding equivalent credentials in other provinces or territories, making it easier for skilled workers to bring their expertise to Ontario. 

Additionally, with confidence in a strong national framework for safety in its regulated industries, the regulator has addressed the need for fully qualified out-of-province professionals to have an understanding of Ontario safety codes through attestation instead of a local knowledge examination. This updated requirement supports a smoother path to participation in Ontario and contribution to the province’s safety network.

For more information about examination and certification, please visit this page.

As the year winds down, TSSA would like to wish everyone a safe and happy holiday season and a wonderful start to the new year. 

Please keep in mind the following changes to TSSA’s regular business hours during the year-end festive period:

• December 24 & December 31: Open from 8 a.m. to 12 p.m.  
• December 25, December 26, and January 1: Closed
   

On all other business days, you can reach a TSSA representative during regular office hours from 8 a.m. to 5 p.m. 

Thank you for your partnership this year. We look forward to working with you in 2026!

The Technical Standards and Safety Authority (TSSA) brought together industry partners, stakeholders, government leaders, and members of the public for its Annual Public Meeting on September 25, 2025. 

Board Chair RJ Falconi kicked off the hybrid (in-person and online) event by highlighting TSSA’s progress as an Outcome-Based Regulator and noting key partnership efforts with the Ontario government. He also acknowledged Board membership, introducing current members, thanking outgoing Board members Connie Graham, Elaine Pitcher, and Brian Chu for their years of dedicated service, and welcoming new members Michael Rencheck and Michael Burjaw to the Board. 

Ontario’s Minister of Public and Business Service Delivery and Procurement, the Honourable Stephen Crawford, shared a special message recognizing TSSA’s leadership in maintaining high safety standards and its role in supporting the province’s resilience and prosperity. 

Safety Strategy in Review 

Members of TSSA’s Executive Leadership Team took to the stage to present current and forward-looking initiatives. President and CEO Bonnie Rose reflected on a strong fiscal year 2025 (FY25), highlighting key initiatives delivered across all four strategic themes while previewing priorities for fiscal year 2026, with a continued focus on advancing Outcome-Based Regulator goals. 

On the safety front, Tom Ayres, Vice President of Policy, Legal and General Counsel, reported on FY25 results, highlighting fewer permanent injuries and stable incident rates—attributing the outcomes in part to strong collaboration across the safety community. Alexandra Campbell, Vice President of Communications, Stakeholder Engagement and Customer Service, echoed the importance of collaboration across the entire safety system (industries, partners, and stakeholders), sharing examples of the impact data-driven partnership efforts have had on awareness levels and enhanced safety outcomes. 

Honouring Safety Champions 

The meeting also celebrated this year’s Safety Award winners — Jamie Kovacs, Impact Award Recipient, and Canadian Elevator Industry Educational Program (CEIEP), Legacy Award Recipient — for their outstanding contributions to public safety! Congratulations Jamie and CEIEP! 

At the event, TSSA announced its latest corporate disclosures, including its Annual Report 2025, Public Safety Report 2025, and Business Plan 2026, all of which are now available at TSSA.org. Access the reports here: 

• Public Safety Report 2025
• Annual Report 2025
• Business Plan 2026

Watch the full event recording.

A new search tool, launching in early September on TSSA’s Client Portal, will make it easier for consultants and engineering firms to find their clients’ account numbers when submitting boiler and pressure vessel (BPV) design registrations.

To obtain a Canadian Registration Number for boilers, pressure vessels or piping, third-party submitters (such as consultants or engineering firms) must correctly link each design registration to the appropriate client or owner. This requires knowing the client’s account number ─ a detail that has sometimes been difficult to locate, leading to mis-linked applications, processing delays and extra administrative work.

To avoid linking design registrations to the incorrect client, the new search tool is designed to facilitate third-party submitters to look up a client’s account number using:

-  The client’s name
-  The client’s address, or
- The client’s previous Canadian Registration Number (or Piping Registration number, if applicable)

By making it easier to find the correct account number, this tool helps ensure that design registrations and engineering applications are properly linked to the right client from the start, reducing errors and avoiding unnecessary delays.
 
This news item was sent to BPV design registration submitters and BPV web subscribers.

TSSA is proposing an increase to the fees for Boiler and Pressure Vessel (BPV) Certificates of Inspection (COI) and is seeking feedback on this proposed change. More information about the change, including an online survey, is available here. 
 
In 2018, TSSA started introducing gradual fee increases across all the sectors it regulates after many years of no fee increases. TSSA has kept fee increases below the cumulative rate of inflation, and all the sectors that TSSA oversees are at cost recovery except the BPV COI program.
 
As a not-for-profit regulator, TSSA is required to ensure there are adequate financial resources to deliver its safety mandate and comply with the Technical Standards and Safety Act, 2000 (“the Act”). TSSA must recover all direct and indirect program costs from the industries it regulates. Ontario’s Auditor General found in 2018 that TSSA was not adequately meeting this obligation, which creates a fairness gap. Currently, the fees collected from the BPV COI program do not cover the costs of administering the program.
 
To eliminate the projected deficit and achieve cost recovery, the fees have been recalculated using an up-to-date BPV inventory count.
 
TSSA recommends implementing the proposed fees on January 2, 2026. Once the new fees have been finalized, clients will be notified 60 days prior to implementing the new fees.

TSSA has been transforming to an Outcome-Based Regulator and improving safety across Ontario. Over the last five years, there has been a decline in the number of serious injuries and fatalities in TSSA-regulated sectors. TSSA remains focused on delivering a better client experience while improving safety in Ontario.

Consultation closes August 29, 2025.

This news was shared with all TSSA customers.

TECHNICAL STANDARDS AND SAFETY AUTHORITY 2025 APM

Livestream Link

Date: September 25, 2025 (Thursday), 3 PM EST
Venue: Delta Hotels Toronto Airport & Conference Centre
Salons Mississauga AB

The APM will be recorded and available on TSSA’s website shortly after the event. 

The following Boiler and Pressure Vessel (BPV) Piping Data Reports have been updated:

• Piping Systems Installation and Test Data Report
• Alternate Piping Data Form
• Boiler External Piping Systems Installation and Test Data Report

Below is a summary of the changes:

• A separate line for refrigeration installers to record high-side and low-side pressures and temperatures and the refrigerant type in the Piping Systems Installation and Test Data Report and Alternate Piping Data Form.
• Page numbers in the three Data Reports to keep track of all pages included
• A new signature box for the visual weld examination in all three Data Reports

This news item was shared with BPV Certificate of Authorization and piping contacts and BPV web subscribers.

New platform improves the BPV COI Portal’s technical capabilities & unifies access with TSSA Client Portal 

Owners and insurers of boilers and pressure vessels (BPV) can now access the BPV Certificate of Inspection (COI) Portal from the TSSA Client Portal. The successful integration of the BPV COI Portals for Insurers and Owners with the Client Portal marks a significant milestone in improving user experience.

The migration of the BPV COI Portal to a new platform, which also hosts the Client Portal, is part of TSSA’s strategic plan to harmonize work processes and enhance customer service. In addition to unifying access to both portals, platform migration also improves the technical capabilities of the BPV COI Portal, allowing for new features that enhance functionality and support evolving business needs.

The BPV COI Portal for Owners and Insurers now includes the following new features:

• Single Sign-In: Users only need to sign in once when navigating between the BPV COI Portals and the TSSA Client Portal.
   
• Simplified Bulk Cancellation for Insurers: Insurers will be able to use a search function within the portal to submit bulk-cancellation requests for inventories they are no longer responsible for, eliminating the need for uploading Excel files.
   
• Bulk Approval of Records of Inspection (ROI): Owners and operators will be able to approve ROI’s and pay for COIs in bulk instead of individually. 
   
• Streamlined Payment: The payment process in the BPV COI Portals for Owners will be streamlined with the simpler and user-friendly process of the Client Portal.
   
• Improved User Experience and Interface: Users will experience a cleaner interface and a more modernized look and feel.

This news item was sent to BPV owners, operators, insurers and web subscribers.

A possible disruption to postal services could begin in late May that would impact the delivery of paper invoices and mailed authorizations from the Technical Standards and Safety Authority (TSSA). We’re monitoring the situation and reaching out to help our regulated clients stay informed and to navigate potential mail disruption.
 
To ensure you continue to remain compliant and up-to-date, we encourage using the TSSA Client Portal to download certificates, registrations, licences and other authorizations. As the receipt of cheques may also be affected, we encourage clients to view outstanding invoices and pay for invoices on the Client Portal, as well as sign up for paperless invoicing. This is the best way to manage your account.
 
Clients can submit the following high-volume applications through the Client Portal: 

 Inspection Scheduling:    

• Request for Installation Inspection of a Boiler & Pressure Vessel (BPV)
• Request for BPV Inspections: New Manufacturing (Shop Fabrication), Repair, Alteration, Welder/Brazer

Public Information:

• Public Information Requests for documents

Training, Certifications & Exams:

• Request an exam booking

Customer Management:

• Request for Change of Ownership (for customers of Fuels and Elevating & Amusement Devices only)
• Register in Ontario as a Fuel Safety Contractor
• Request for Ontario Licence to Transport Fuel

Boilers & Pressure Vessels:

• Apply for BPV Design Registration
• Request for BPV Variance

Licensing & Registrations:

• Renew Amusement Device Permit

Applications not offered on the Client Portal can be submitted through the Prepayment Portal to:

• Prepay and submit forms and supporting documents electronically
• Download a payment receipt
• Associate a payment with an invoice

Stay tuned for updates. 

This news item was sent to all TSSA customers.