Boiler and Pressure Vessel (BPV) clients can access additional online services through the TSSA Client Portal as of March 16, 2026.
TSSA is integrating more core services into the Client Portal to streamline key processes and improve client experience. New services available on the Client Portal as of March 16, 2026, include:
- Nuclear and National submissions
Certification and Exam Services: Apply online for examinations, reinstate certificates, apply for a certificate if you’re from outside Ontario, and obtain Training Provider accreditation. Computer-based examinations will be done in person at dedicated exam centres.
Automating services enhance clients’ ability to self-serve and access real-time updates on their applications. The online services’ step-by-step approach provides clear instructions that make it easier for clients to provide the required information and documents.
BPV clients can expect the following changes on March 16, 2026:
- All BPV engineering services will be moved to the Client Portal. This includes National Service applications, which are currently submitted through the TSSA Prepayment Portal.
Expedited engineering services will no longer be available, as turnaround times to process such applications have come down significantly.
Temporary System Outage for Upgrade
TSSA will perform a system upgrade to migrate more services online. As a result, the Client and Prepayment Portals will not be accessible starting on Wednesday, March 11 at 4:00 p.m. until Monday, March 16 at 8:00 a.m. EST.
BPV clients who plan to submit requests or applications are strongly encouraged to do so before March 11 or after March 16, 2026. We seek your patience as TSSA’s response times may be affected during and immediately after the system upgrade.
Sign Up for Client Portal
If you are not yet a Client Portal user, follow these instructions to sign up. After creating access to the Client Portal, you must link your portal profile to your existing TSSA account to perform transactions, submit applications and access online services.
Account users can continue to access existing services on the Client Portal to:
- Submit and pay for applications available on the Client Portal. Please use the Prepayment Portal for other applications.
- View and download inspection reports, permits, licences, or certificates
- View issued orders
- Update your account and contact information
- Sign up for paperless invoicing
Stay tuned for further updates. For more information on the Client Portal, please refer to the FAQs.
This news was shared with BPV engineering submitters and web subscribers.
TSSA is integrating exam and certification services into the Client Portal to improve user experience by simplifying the application process and reducing the time it takes to become certified.
As of March 16, 2026, professionals seeking certification to work in a TSSA-regulated industry will be able to access all exam and certification services through the Client Portal ─ a centralized gateway for all applications. Through the Client Portal, applicants will be able to track their application status, receive guidance to ensure they are applying for the correct service and submit all required information for their applications.
What’s Changing on March 16, 2026
Examinations:
- Computer-based exams will be offered at Prometric test centres across the province
- Customers will schedule, reschedule or cancel their exams online with Prometric with real-time confirmation
- Reduced wait times for exam scheduling, subject to availability (write your exam as soon as 3 days following application submission)
- Faster access to exam results, reducing the certification timeline
Other Certification Services:
- Certificate renewals and the submission of required documents can both be completed through the Client Portal
- Reinstatements, training provider accreditation, and out-of-province certification applications be available online
Temporary System Outage for Upgrade
TSSA will perform a system upgrade to support these enhancements. As a result, the Client and Prepayment Portals will not be accessible starting on Wednesday, March 11 at 4:00 p.m. EST until Monday, March 16 at 8:00 a.m. EST.
During this period, exam applications will not be processed, and certifications will not be issued. Regulated professionals who need to apply for an exam or obtain a certificate are strongly encouraged to do so before March 11 or after March 16, 2026. We appreciate your patience as TSSA’s response times may be affected during and immediately after the system upgrade.
Sign Up for Client Portal
If you are not yet a Client Portal user, follow these instructions to sign up. After creating access to the Client Portal, you must link your profile to your existing TSSA account to perform transactions, submit applications and access online services.
This news was shared with professionals with exams, certification and accredited training provider contacts.
TSSA customers will be able to access more online services through the TSSA Client Portal as of March 16, 2026.
If you are not a current user of the TSSA Client Portal, follow these instructions to sign up. After creating access to the Client Portal, you need to link your profile to your existing TSSA account to perform transactions, submit applications and access online services.
Expanding Digital Access for Clients
Moving more services online supports TSSA’s commitment to improving the client experience. By digitizing and streamlining key processes, we can integrate more core services into the Client Portal – the gateway to TSSA’s online services.
Automating services increases clients’ ability to self-serve and access real-time application status and information. Online services provide clear, step-by-step instructions that make it easier for clients to provide the required information and supporting documents, hence reducing incomplete submissions that can delay processing time.
New services available on the Client Portal starting March include:
- Engineering submissions
- Certification and Exam Services: Apply online for examinations, reinstate certificates, apply for a certificate if you’re from outside Ontario, and obtain Training Provider accreditation. Examinations will be done in-person on a computer at dedicated exam centres.
Account users can continue to access existing services on the Client Portal:
- Submit and pay for applications available on the Client Portal. Please use the Prepayment Portal for other applications.
- View and download inspection reports, permits, licences, or certificates
- View issued orders
- Update your account and contact information
- Sign up for paperless invoicing
Stay tuned for further updates as TSSA moves more services online.
For more information on the Client Portal, please refer to the FAQs.
This news was shared with all TSSA customers.
The Technical Standards and Safety Authority (TSSA) is launching the 2026 Customer Value Survey to improve the value of the service we provide to individuals and organizations that TSSA regulates.
Regulated clients have been notified of the survey. They will receive a survey invitation from the research firm, Forum Research Inc. (survey@forumresearch.com). The survey should take approximately ten minutes or less to complete, and responses will remain confidential. TSSA will not have access to individual survey responses, and data from the survey will only be reported in aggregate form.
The Customer Value Survey will run from January 16 to February 8, 2026.
Ontario safety regulator TSSA is making certification simpler, faster, and more flexible, streamlining entry into its regulated trades.
Looking to build a career in Ontario’s skilled workforce working on amusement devices, boilers and pressure vessels, elevators, fuels, or ski lifts? Technical Standards and Safety Authority (TSSA), the province’s public safety regulator, is the gateway for overseeing training and certification in these six industries.
Certification is not just recommended—it’s mandatory. Anyone installing, maintaining or altering regulated equipment and systems in these industries must hold a Certificate of Qualification issued by the regulator. This credential verifies that a professional has met Ontario’s training requirements and is certified to perform the work safely.
Setting Standards, Simplifying Access
TSSA’s role extends from developing training frameworks and accrediting providers to administering rigorous certification exams that set the standards for competency and public protection. Hundreds of accredited institutions province-wide are delivering training programs aligned with these standards, ensuring every candidate follows a clear and consistent path to qualification.
Improving the examination and certification experience has become a priority of the regulator’s modernization efforts. Over the past two years, the regulator has moved to streamline certification, making the overall process faster, more transparent and easier to navigate.
After consultation with key stakeholders—candidates, employers and industries—the certification journey is being simplified and made more accessible, without compromising public safety.
Bonnie Rose, TSSA’s President and CEO, says, “With safety always at the forefront, we’re committed to making entry into regulated trades clearer and more accessible. By listening to feedback and aligning our processes, we’re removing unnecessary barriers and introducing flexibility and convenience for skilled candidates. For employers and industries, these efficiencies translate to a larger pool of qualified workers, ready to contribute to both safety and the economy in Ontario.”
Improvements include engaging a third-party examination provider to offer candidates more test locations and scheduling options, and the launch of computer-based exam formats by spring 2026. These updates will provide greater convenience, speedier access to results and, in turn, quicker entry into the skilled workforce.
Removing Barriers for Canada’s Skilled Labour
As Canada continues to strengthen labour mobility and build a stronger national economy, TSSA is aligning its processes to expedite certification for individuals holding equivalent credentials in other provinces or territories, making it easier for skilled workers to bring their expertise to Ontario.
Additionally, with confidence in a strong national framework for safety in its regulated industries, the regulator has addressed the need for fully qualified out-of-province professionals to have an understanding of Ontario safety codes through attestation instead of a local knowledge examination. This updated requirement supports a smoother path to participation in Ontario and contribution to the province’s safety network.
For more information about examination and certification, please visit this page.
This article is published on InnovatingCanada.ca as well.
As the year winds down, TSSA would like to wish everyone a safe and happy holiday season and a wonderful start to the new year.
Please keep in mind the following changes to TSSA’s regular business hours during the year-end festive period:
- December 24 & December 31: Open from 8 a.m. to 12 p.m.
- December 25, December 26, and January 1: Closed
On all other business days, you can reach a TSSA representative during regular office hours from 8 a.m. to 5 p.m.
Thank you for your partnership this year. We look forward to working with you in 2026!
The Technical Standards and Safety Authority (TSSA) brought together industry partners, stakeholders, government leaders, and members of the public for its Annual Public Meeting on September 25, 2025.
Board Chair RJ Falconi kicked off the hybrid (in-person and online) event by highlighting TSSA’s progress as an Outcome-Based Regulator and noting key partnership efforts with the Ontario government. He also acknowledged Board membership, introducing current members, thanking outgoing Board members Connie Graham, Elaine Pitcher, and Brian Chu for their years of dedicated service, and welcoming new members Michael Rencheck and Michael Burjaw to the Board.
Ontario’s Minister of Public and Business Service Delivery and Procurement, the Honourable Stephen Crawford, shared a special message recognizing TSSA’s leadership in maintaining high safety standards and its role in supporting the province’s resilience and prosperity.
Safety Strategy in Review
Members of TSSA’s Executive Leadership Team took to the stage to present current and forward-looking initiatives. President and CEO Bonnie Rose reflected on a strong fiscal year 2025 (FY25), highlighting key initiatives delivered across all four strategic themes while previewing priorities for fiscal year 2026, with a continued focus on advancing Outcome-Based Regulator goals.
On the safety front, Tom Ayres, Vice President of Policy, Legal and General Counsel, reported on FY25 results, highlighting fewer permanent injuries and stable incident rates—attributing the outcomes in part to strong collaboration across the safety community. Alexandra Campbell, Vice President of Communications, Stakeholder Engagement and Customer Service, echoed the importance of collaboration across the entire safety system (industries, partners, and stakeholders), sharing examples of the impact data-driven partnership efforts have had on awareness levels and enhanced safety outcomes.
Honouring Safety Champions
The meeting also celebrated this year’s Safety Award winners — Jamie Kovacs, Impact Award Recipient, and Canadian Elevator Industry Educational Program (CEIEP), Legacy Award Recipient — for their outstanding contributions to public safety! Congratulations Jamie and CEIEP!
At the event, TSSA announced its latest corporate disclosures, including its Annual Report 2025, Public Safety Report 2025, and Business Plan 2026, all of which are now available at TSSA.org. Access the reports here:
A new search tool, launching in early September on TSSA’s Client Portal, will make it easier for consultants and engineering firms to find their clients’ account numbers when submitting boiler and pressure vessel (BPV) design registrations.
To obtain a Canadian Registration Number for boilers, pressure vessels or piping, third-party submitters (such as consultants or engineering firms) must correctly link each design registration to the appropriate client or owner. This requires knowing the client’s account number ─ a detail that has sometimes been difficult to locate, leading to mis-linked applications, processing delays and extra administrative work.
To avoid linking design registrations to the incorrect client, the new search tool is designed to facilitate third-party submitters to look up a client’s account number using:
- The client’s name
- The client’s address, or
- The client’s previous Canadian Registration Number (or Piping Registration number, if applicable)
By making it easier to find the correct account number, this tool helps ensure that design registrations and engineering applications are properly linked to the right client from the start, reducing errors and avoiding unnecessary delays.
This news item was sent to BPV design registration submitters and BPV web subscribers.
TSSA is proposing an increase to the fees for Boiler and Pressure Vessel (BPV) Certificates of Inspection (COI) and is seeking feedback on this proposed change. More information about the change, including an online survey, is available here.
In 2018, TSSA started introducing gradual fee increases across all the sectors it regulates after many years of no fee increases. TSSA has kept fee increases below the cumulative rate of inflation, and all the sectors that TSSA oversees are at cost recovery except the BPV COI program.
As a not-for-profit regulator, TSSA is required to ensure there are adequate financial resources to deliver its safety mandate and comply with the Technical Standards and Safety Act, 2000 (“the Act”). TSSA must recover all direct and indirect program costs from the industries it regulates. Ontario’s Auditor General found in 2018 that TSSA was not adequately meeting this obligation, which creates a fairness gap. Currently, the fees collected from the BPV COI program do not cover the costs of administering the program.
To eliminate the projected deficit and achieve cost recovery, the fees have been recalculated using an up-to-date BPV inventory count.
TSSA recommends implementing the proposed fees on January 2, 2026. Once the new fees have been finalized, clients will be notified 60 days prior to implementing the new fees.
| Boiler and Pressure Vessel Certificate of Inspection Type | Proposed Fee $ (January 2, 2026) |
| COI – 1-year renewal | 90.00 |
| COI – 2-year renewal | 180.00 |
| COI – 3-year renewal | 300.00 |
| COI – First installations | 225.00 |
| COI – Alterations | 225.00 |
TSSA has been transforming to an Outcome-Based Regulator and improving safety across Ontario. Over the last five years, there has been a decline in the number of serious injuries and fatalities in TSSA-regulated sectors. TSSA remains focused on delivering a better client experience while improving safety in Ontario.
Consultation closes August 29, 2025.
This news was shared with all TSSA customers.
TECHNICAL STANDARDS AND SAFETY AUTHORITY 2025 APM
Livestream Link
Date: September 25, 2025 (Thursday), 3 PM EST
Venue: Delta Hotels Toronto Airport & Conference Centre
Salons Mississauga AB
The APM will be recorded and available on TSSA’s website shortly after the event.
