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Incident reporting is a key part in making Ontario a safe place to work, live and play. Reporting an incident helps to protect the public and helps industries prevent future issues. For regulated industries, reporting an incident is the law.

In case of death, serious injury or immediate hazard, call the Technical Standards and Safety Authority (TSSA) at 1-877-682-TSSA (8772).

Report incidents involving hydrocarbon fuels or their utilization equipment to the Spills Action Centre (SAC) by calling 1-800-268-6060 or 416-325-3000.

Report a safety violation

To report a concern related to an incident or safety violation, email TSSA or call 1-877-682-TSSA (8772).

Incident reporting forms by industry

TSSA regulated industries must complete and return the appropriate incident reporting form.

Amusement Devices (AD)

To report an incident in the Amusement Devices (AD) industry, view the following documents:

  • AD Incident Reporting Guidelines
  • Amusement Device Incident Reporting Form

 Boilers and Pressure Vessels (BPV)

The Technical Standards and Safety Authority (TSSA) staff conduct investigations at the site of any boiler, pressure vessel, pressure piping or fitting incidents. We also provide support to other regulatory agencies when needed. 

Contact your local TSSA boiler and pressure vessel (BPV) inspector immediately if you are aware of an incident.

You can also report an incident online.

Incidents can also be reported to the Spills Action Centre:

  • Toll-free, province-wide, 24/7: 1-800-268-6060 
  • Toronto-area: 416-325-3000 
  • TTY: 1-855-889-5775

 Elevating Devices (ED)

To report an incident in the Elevating Devices (ED) industry, view the ED Incident Reporting Guidelines or Incidents Involving Floods, and complete the ED Incident Reporting Form.

 Fuels

To learn how to report incidents in the Fuels industry view the Hydrocarbon fuel criteria for reporting an incident here.

If this is a Fuel Oil Spill or Leak please review these guidelines.

Operating Engineers (OE)

To report an incident, contact: 

Spills Action Centre (open 24 hours a day, 7 days a week) 1-800- 268-6060 or 416-325-3000

OR

TSSA's Customer Contact Centre (toll-free) 1-877-682-8772

Passenger Ropeways (Ski Lifts)

In order to report incidents in the Passenger Ropeways (Ski Lifts) industry, view TSSA's Ski Lift Incident Reporting Guidelines and complete the Passenger Ropeways (Ski Lifts) Incident Reporting Form.

Upholstered and Stuffed Articles (USA)

Learn about reporting an incident in the Upholstered and Stuffed Articles (USA) industry by viewing TSSA's USA Incident Reporting Guidelines.
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