TSSA now offers the ease and flexibility of paying your invoices online
Pay your invoices online using a VISA or MASTERCARD, 24 hours a day, 7 days a week using a secure credit card payment option.
Please be sure to have your customer number, invoice number and invoice amount.
When you have entered your information, click on “Make a Payment.” A confirmation number will be provided, to confirm that your transaction was successful. TSSA’s online payment portal is quick and easy to use. It also:
- Minimizes security risks
- Maintains customer confidentiality
- Facilitates speedy, automatic transactions
- Lowers risk of theft
Online Credit Card Payment Frequently Asked Questions
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How will online credit card payments be applied to my account? |
| Your online credit card payment amount will automatically be applied to the invoices selected and paid at the time of processing the payments. |
| What items are not eligible to be paid for online by credit card? |
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Only TSSA invoice payments are accepted at this point. All other payments such as application fees should be submitted based on the instructions provided on the application forms. |
| What types of credit cards can be used to pay online? |
| You can pay with VISA or MasterCard. We do not accept American Express or Debit. |
| What information do I need to provide to make an online credit card payment? |
| You will need to have your customer number, invoice number and invoice amount in order to make an online credit card payment. |
| Is there a service charge to pay online by credit card? |
| No, TSSA does not apply an additional service charge to pay online by credit card. |
| Can I make multiple online credit card payments? |
| Yes, you can make multiple online credit card payments provided you have a balance owing. |
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Where can I find my customer number and invoice number? |
| The customer and invoice number can be found in the top right corner of your invoice and/or statement of account. |
| Why am I receiving errors messages? |
Error messages can be caused by any of the following reasons:
If you received an error message, please review the message, and ensure you are entering the required information correctly. If you are still experiencing difficulties, call the Contact Centre at 1-877-682-8772 for assistance. |
| Will I get a payment receipt or confirmation after I make an online credit card payment? |
| Yes. Once the online credit card payment is approved, a transaction confirmation page will be displayed. You can print this page and keep it for your records. |
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Can I get an email receipt when I make an online credit card payment? |
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Yes. If you would like to receive an email receipt, you must provide a valid email address when prompted. |
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When will my payment be applied to my account? |
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Your payment amount will be applied to the invoice selected the next business day. However, please allow a few business days for your account to reflect the update. |
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Who do I contact if I have questions about my account? |
| Please call us at 1-877-682-8772 for assistance. |
| Can I use the online credit card payment service on a mobile device or tablet? |
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Yes. The portal can be used on mobile/tablet, as long as the device is connected to the internet. |
| How does TSSA protect my personal information online? |
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Just like with all other personal information, TSSA takes the protection of your credit card information very seriously. We maintain electronic and procedural safeguards to protect your information from unauthorized access. |
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