Due to COVID-19, TSSA head office is now closed to the public.
Customer Services
Our Customer Service Centre is open Monday to Friday from 8:00 a.m. to 5:00 p.m. (excluding holidays).
Toll Free: 1-877-682-8772 or Local: 289-695-3053
Email: customerservices@tssa.org
Please send all general correspondence electronically to customerservices@tssa.org.
When submitting applications electronically to TSSA, use the associated inbound email address located on the upper left of the application form. If the form does not list an email address, send your completed application with the associated prepayment to customerservices@tssa.org.
For urgent matters, credit card payments or flexible payment options, call 1-877-682-8772.
Update My Contact Information |
Technical Standards and Safety Authority **For any other updates, please contact us at 1-877-682-TSSA (8772) and speak to one of our Customer Services Advisors for assistance. |
Media inquiries |
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If you are a media outlet looking for comment from a Technical Standards and Safety Authority (TSSA) spokesperson, please use the following information to contact us. Email: media@tssa.org Media Line: 416-734-2728 Please note: Only messages from media outlets will be addressed, all other inquiries should be directed to TSSA Customer Services. |
Inspector directories |
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Looking for a TSSA inspector in your area? Please contact inspectionscheduling@tssa.org for assistance. To find an elevating device inspector, please see the Elevating Device Inspectors Directory. |
Contact(s)