Oasis Pool and Landscaping Fined $80,000 for Unsafe Excavation Work Leading to Gas Pipeline Damage

Industry: Fuels - All

Category: Enforcement

Nov 10, 2025

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Toronto, ON, November 10, 2025 — Oasis Pool and Landscaping was found guilty of eight offences related to pipeline strikes under Ontario Regulation 210/01 (Oil and Gas Pipeline Systems) of the Technical Standards and Safety Act, 2000. The Ontario Court of Justice has imposed a fine of $80,000, plus a 25% victim surcharge. 

The safety violations occurred in June and July 2024, when Oasis Pool and Landscaping damaged two gas pipelines in two separate incidents in North York, Ontario, causing a loss of gas service to over 50 households in the surrounding neighbourhoods. 

An investigation by the Technical Standards and Safety Authority (TSSA) found that Oasis Pool and Landscaping failed to supervise its employee and did not follow safety procedures during excavation work. The company did not hand-dig within one metre of a gas pipeline as required and struck the line, in both incidents, with an excavator. Following each of the strikes, an employee of the contractor sealed the damaged gas line and continued working without reporting the incident—an unsafe and unlawful action that posed a serious risk to public safety. 

In the July incident, the company conducted additional excavation without referencing the obtained locates, increasing the risk of a pipeline strike. 

According to TSSA’s latest Public Safety Report, pipeline strikes account for over 60% of reported fuel-related incidents in fiscal year 2025. These incidents can result in gas leaks, fires, explosions, property damage, injuries, or fatalities. Repairs often require gas shut-offs, leaving nearby homes and businesses without service. 

“This prosecution marks the third conviction for gas pipeline damage in Ontario this year,” said Owen Kennedy, Director of Fuels Safety at TSSA. “In this case, the company involved even failed to use the obtained locates in one of the incidents. Digging without knowing the location of buried utilities is irresponsible, as it significantly increases the risk of damaging gas pipelines and other underground infrastructure.” 

Mr. Kennedy added, “TSSA reminds all contractors to follow the rules when carrying out work that may contact gas pipelines. Every contractor has a duty to ensure locates are completed before excavation begins and to dig safely in accordance with safety codes.” 

Before starting any digging project, both homeowners and contractors must contact Ontario One Call to identify the location of underground utilities such as gas, hydro, cable, and telephone lines. Taking this step is critical to preventing damage to pipelines and other buried infrastructure. 

To help protect underground utilities, contractors are also required to follow the safety standards as outlined in the Canadian Standards Association’s Damage Prevention for the Protection of Underground Infrastructure safety code (CSA Z247-15)

If a gas line is damaged or a leak is suspected, it must be reported immediately to TSSA at 1-877-682-8772. 

About TSSA 

The Technical Standards and Safety Authority (TSSA) is one of Ontario’s public safety regulators mandated by the Government of Ontario to enforce provincial safety regulations and enhance public safety. Throughout Ontario, TSSA regulates the safety of amusement devices, boilers and pressure vessels, elevating devices, fuels, operating engineers, and ski lifts. Its range of safety services include public education and consumer information, certification, licensing and registration, engineering design review, inspections, investigations, safety management consultation, compliance support and enforcement and prosecution activities. The organization’s vision is to be a valued advocate and recognized authority in public safety. 

For more information, please contact:

Alexandra Campbell 
Vice President, Communications and Stakeholder Relations
Technical Standards and Safety Authority
Telephone: 416-734-2728
Email: media@tssa.org

Berkim Construction Fined $7,000 for Elevator Safety Violation

Industry: Elevating Devices

Category: Enforcement

Oct 24, 2025

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Toronto, ON, October 24, 2025 — Berkim Construction Inc., a Toronto-based construction company, has been fined $7,000, plus a 25% victim surcharge, after pleading guilty to performing unsafe work in an elevator hoistway — an offence under the Technical Standards and Safety Act, 2000 (the “TSSA Act”). 

During a regular maintenance inspection of an elevator at a church in Richmond Hill, Ontario, an elevator company mechanic observed a construction worker performing tasks inside the elevator hoistway under unsafe conditions. The top landing door was open, the interlock device had been removed, and the top of the elevator was covered with construction materials. 

A subsequent investigation by the Technical Standards and Safety Authority (TSSA) revealed that the worker, employed by Berkim Construction Inc., had been using the elevating device to install a sixteen-foot galvanized metal cross on the exterior of the church. Berkim Construction proceeded with the work without the supervision of a certified elevator contractor, as required by Ontario Regulation 209/01 under the TSSA Act. 

“By allowing an employee to work within the elevator hoistway without the required supervision of a certified mechanic, Berkim Construction Inc. exposed its worker to serious hazards,” said AJ Kadirgamar, Director of TSSA’s Elevating Devices Safety Program. “Compliance with elevator safety regulations is not optional; it’s a necessary step to protect both the workers involved with these devices and the public who use them.”

About TSSA 

The Technical Standards and Safety Authority (TSSA) is one of Ontario’s public safety regulators mandated by the Government of Ontario to enforce provincial safety regulations and enhance public safety. Throughout Ontario, TSSA regulates the safety of amusement devices, boilers and pressure vessels, elevating devices, fuels, operating engineers, and ski lifts. Its range of safety services include public education and consumer information, certification, licensing and registration, engineering design review, inspections, investigations, safety management consultation, compliance support and enforcement and prosecution activities. The organization’s vision is to be a valued advocate and recognized authority in public safety. 

For more information, please contact:

Alexandra Campbell 
Vice President, Communications and Stakeholder Relations
Technical Standards and Safety Authority
Telephone: 416-734-6227
Email: media@tssa.org

Truck Driver Fined $20,000 after Scarborough Gas Line Rupture and Failure to Report

Industry: Fuels - All

Category: Enforcement

Oct 06, 2025

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Toronto, ON, October 6, 2025 — The Ontario Court of Justice has fined Jegatheeswaran Velautham $20,000, plus a 25% victim surcharge, for damaging a natural gas line and failing to report the strike. Mr. Velautham pleaded guilty to violating the Gaseous Fuels Regulation under the Technical Standards and Safety Act, 2000

The incident occurred on one evening in August 2023, as Mr. Velautham was reversing a transport truck and trailer into a loading dock at a multi-unit industrial-commercial building in Scarborough, Ontario. While reversing, the trailer struck a natural gas riser pipe and two manifolded gas meters, rupturing the gas line and damaging the meters. Following the collision, the driver disconnected the trailer from the tractor and left the scene without reporting the incident to authorities. 

The collision caused a continuous release of pressurized natural gas overnight, creating a significant risk of injury, fatality, or property damage had the gas ignited and caused a fire or explosion. The leak was discovered the following morning and the gas supply was shut off by the fire department. The building was evacuated and no injuries were reported. 

“This incident was serious because it involved not just one but two safety non-compliances: damaging a gas pipe and then failing to report it. That compounded the risk to the public, though we are fortunate that, in this case, no one was hurt,” said Owen Kennedy, Director of Fuel Safety at the Technical Standards and Safety Authority. “Everyone has a responsibility to help keep our communities safe.” 

TSSA reminds the public that any damage to gas facilities or infrastructure and/or subsequent release of gas should be immediately reported to the Ministry of Environment’s Spills Action Centre at 1-800-268-6060 or by contacting TSSA at 1-877-682-8772. 

About TSSA 

The Technical Standards and Safety Authority (TSSA) is one of Ontario’s public safety regulators mandated by the Government of Ontario to enforce provincial safety regulations and enhance public safety. Throughout Ontario, TSSA regulates the safety of amusement devices, boilers and pressure vessels, elevating devices, fuels, operating engineers, and ski lifts. Its range of safety services include public education and consumer information, certification, licensing and registration, engineering design review, inspections, investigations, safety management consultation, compliance support and enforcement and prosecution activities. The organization’s vision is to be a valued advocate and recognized authority in public safety. 

For more information, please contact:

Alexandra Campbell 
Vice President, Communications and Stakeholder Relations
Technical Standards and Safety Authority
Telephone: 416-734-2728
Email: media@tssa.org

G2 Gas Technician Fined $20,000 for Unsafe Fuel Works Causing Carbon Monoxide Poisoning

Industry: Fuels - All

Category: Enforcement

Oct 03, 2025

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Toronto, ON, October 3, 2025 — Kushdeep Gill, owner of Keepright Home Comfort, has been fined $20,000 plus a 25% victim surcharge after pleading guilty to an offence under Ontario Regulation 212/01 (Gaseous Fuels) of the Technical Standards and Safety Act, 2000. Mr. Gill was found guilty of unsafe fuel works, which resulted in the carbon monoxide (CO) poisoning of three children. 

Mr. Gill, a certified G2 gas technician and TSSA-registered contractor, had been hired in May 2024 to install a furnace at a residence operating as a rental vacation home in Burlington, Ontario. During their stay in the property the following November, the children experienced carbon monoxide symptoms, including lethargy, headaches, and vomiting. 

Mr. Gill shut off and later restored the home’s gas supply as part of his work at the property. When doing so, he was required to ensure that all gas appliances in the residence were operating safely. However, the property’s pool heater, which was designed for outdoor use, was being used indoors. The investigation by the Technical Standards and Safety Authority (TSSA) found the pool heater was improperly vented and had a faulty safety valve that failed to shut it off when unsafe. The pool heater caused a gas leak that led to the CO exposure. 

“Carbon monoxide is a silent killer, which is highly poisonous, invisible, odourless, and tasteless. It is the responsibility of certified fuels contractors to ensure the safety of their work. Overlooking critical safety aspects can have serious consequences, like carbon monoxide poisoning, as we have seen in this case,” said Owen Kennedy, TSSA’s Director of Fuel Safety. “As the regulator, we will continue to uphold and enforce safety standards, which include prosecuting unsafe fuels work.” 

About TSSA

The Technical Standards and Safety Authority (TSSA) is one of Ontario’s public safety regulators mandated by the Government of Ontario to enforce provincial safety regulations and enhance public safety. Throughout Ontario, TSSA regulates the safety of amusement devices, boilers and pressure vessels, elevating devices, fuels, operating engineers, and ski lifts. Its range of safety services include public education and consumer information, certification, licensing and registration, engineering design review, inspections, investigations, safety management consultation, compliance support and enforcement and prosecution activities. The organization’s vision is to be a valued advocate and recognized authority in public safety.

For more information, please contact:

Alexandra Campbell 
Vice President, Communications and Stakeholder Relations
Technical Standards and Safety Authority
Telephone: 416-734-2728
Email: media@tssa.org

Franc Metal & Frères Fined $30,000 for Selling Unapproved Mobile Food Truck in Ontario

Industry: Fuels - All

Category: Enforcement

Oct 02, 2025

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Toronto, ON, October 2, 2025 – Quebec-based company Franc Metal & Frères has pleaded guilty to two offences under the Technical Standards and Safety Act, 2000 (TSS Act) in connection with the sale of an unapproved mobile food truck to an Ontario business. The Ontario Court of Justice has imposed a fine of $30,000, along with a 25% victim surcharge. 

Franc Metal & Frères was found to have sold an unapproved 2010-built food truck equipped with propane-fueled appliances to a catering business in Carleton Place, Ontario. The vehicle had not been certified for propane use as required by the Ontario Regulation 212/01: Gaseous Fuels of the TSSA Act. The company also misled the purchaser by affixing a falsified field approval label to the truck, falsely suggesting it met all safety standards set by the Technical Standards and Safety Authority (TSSA). 

“The use of propane in food trucks can pose risks to owners, operators, and customers due to movement, vibration, and the presence of ignition sources on board. That’s why these vehicles must meet provincial safety regulations,” said Owen Kennedy, TSSA’s Director of Fuel Safety. “Selling an unapproved food truck with a fake TSSA approval label is irresponsible, and those who cut corners will face legal consequences.” 

TSSA reminds businesses that all food trucks built after February 13, 2006, are required to have a Field Approval from TSSA or be certified and labelled by a certification organization that is accredited by the Standards Council of Canada. For those who wish to verify the Field Approval of a food truck, please contact TSSA at 1-877-682-8772 or via email at customerservices@tssa.org

Approved food trucks must also be inspected annually by a TSSA-certified technician. 

To learn more about food truck approval requirements, please visit TSSA’s website

About TSSA 

The Technical Standards and Safety Authority (TSSA) is one of Ontario’s public safety regulators mandated by the Government of Ontario to enforce provincial safety regulations and enhance public safety. Throughout Ontario, TSSA regulates the safety of amusement devices, boilers and pressure vessels, elevating devices, fuels, operating engineers, and ski lifts. Its range of safety services include public education and consumer information, certification, licensing and registration, engineering design review, inspections, investigations, safety management consultation, compliance support and enforcement and prosecution activities. The organization’s vision is to be a valued advocate and recognized authority in public safety. 

For more information, please contact:

Alexandra Campbell 
Vice President, Communications and Stakeholder Relations
Technical Standards and Safety Authority
Telephone: 416-734-2728
Email: media@tssa.org

Orin Landscaping Inc. Pleads Guilty for Striking Gas Pipeline in Toronto

Industry: Fuels - Oil and Gas Pipelines

Category: Enforcement

Aug 20, 2025

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Second Guilty Plea This Year for Pipeline Strikes in Ontario 

Toronto, ON, August 20, 2025 — Vaughan-based Orin Landscaping Inc. (Orin Landscaping) has pleaded guilty to striking and damaging a natural gas pipeline in Toronto and has been fined $30,000 and a 25% victim surcharge by the Ontario Court of Justice. The company was found guilty of an offence under Ontario Regulation 210/01 of the Technical Standards and Safety Act, 2000.

In December 2024, Orin Landscaping was using a mechanical excavator for a drainage installation project at Bathurst Street in downtown Toronto when it struck and damaged a 4-inch plastic gas main pipeline that was part of the Enbridge gas supply system. No injuries were reported in this incident. 

By law, contractors must obtain locates before digging to avoid damaging pipelines and other underground infrastructure. Even with the legally required locates, Orin Landscape violated safety code requirements by using a mechanical excavator within one metre of the gas line. Only vacuum excavation equipment or hand tools is permitted within this distance, as specified by the safety code provision. 

“Enforcement is one of our key tools to protect public safety as Ontario’s safety regulator. This marks the second guilty plea for gas pipeline strikes so far this year,” said Owen Kennedy, TSSA’s Director of Fuels. “Contractors must take every necessary precaution when digging near pipelines. Striking underground infrastructure doesn’t just disrupt the affected neighbourhoods; it can cause gas leaks and many other serious consequences. Follow rules and dig safe, that’s the right thing to do for every business involved in excavation,” added Mr. Kennedy. 

In March 2025, another construction company was fined for damaging multiple gas lines in and around Ottawa, which caused gas outages for six homes and a retail mall. Pipeline strikes account for the vast majority of fuels incidents in Ontario, making up 70% of all reported fuels incidents in fiscal year 2024, according to TSSA’s latest Public Safety Report. Failing to follow safety requirements when digging can lead to serious risks, including gas leaks, fires, explosions, property damage, injuries, or fatalities. Additionally, repairs often require shutting off the gas supply, leaving nearby homes and businesses without heat, hot water, or cooking fuel. 

Contractors must follow the safety code when digging. The requirements are set out in Canadian Standards Association’s Damage Prevention for the Protection of Underground Infrastructure safety code, CSA Z247-15

Before any digging project, homeowners and contractors must contact Ontario One Call to locate underground infrastructure such as gas, hydro, cable, and phone lines. This is an important step to help reduce the risk of damaging pipelines and other buried services. 

If a gas line is damaged or a leak is suspected, it must be reported immediately to the Ministry of the Environment’s Spills Action Centre at 1-800-268-6060 or TSSA at 1-877-682-8772. 

About TSSA 

The Technical Standards and Safety Authority (TSSA) is one of Ontario’s public safety regulators mandated by the Government of Ontario to enforce provincial safety regulations and enhance public safety. Throughout Ontario, TSSA regulates the safety of amusement devices, boilers and pressure vessels, elevating devices, fuels, operating engineers, and ski lifts. Its range of safety services include public education and consumer information, certification, licensing and registration, engineering design review, inspections, investigations, safety management consultation, compliance support and enforcement and prosecution activities. The organization’s vision is to be a valued advocate and recognized authority in public safety. 

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Alexandra Campbell 
Vice President, Communications and Stakeholder Relations
Technical Standards and Safety Authority
Telephone: 416-734-2728
Email: media@tssa.org

Magical Midways Inc. Pleads Guilty to Safety Maintenance Violation

Industry: Amusement Devices

Category: Enforcement

Jul 02, 2025

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Toronto, ON, July 2, 2025 – Magical Midways Inc. has pleaded guilty to one count of violating the Technical Standards and Safety Act, following a serious safety incident involving one of its amusement rides in Campbellford, Ontario. The Ontario Court has imposed a fine of $30,000, along with a 25% victim surcharge. 

The incident occurred in August 2022 at the Campbellford Fair, where one of the cars became detached from the ride known as the Tilt-A-Whirl while in operation. At the time, the car was carrying three passengers and they all sustained minor injuries. 

An investigation by the Technical Standards and Safety Authority (TSSA) revealed that Magical Midways Inc. failed to maintain proper inspection records in accordance with Ontario Regulation 221/01. The employee responsible for maintenance used a simplified checklist that did not reflect the manufacturer’s required procedures. The logbook lacked any documentation of the necessary inspection and testing of fasteners on the car’s pivot pin assembly – a failure that led to the unit's unexpected detachment. 

“Maintenance is just as important as installation when it comes to amusement ride safety,” said AJ Kadirgamar, Director of TSSA’s Amusement Devices Safety Program. “Installation ensures a ride is set up for safe use, but ongoing maintenance ensures it remains safe over time. Overlooking key procedures or failing to document them can put users at serious risk. 

Every detail matters in maintenance, and the purpose of the logbook is to record all safety actions carried out. As the regulator, we urge amusement device operators to devote the necessary attention and effort to this safety process designed to help protect both property and passengers.” 

TSSA’s data show that failures in maintenance and record-keeping remain a key compliance issue in the amusement devices sector. According to TSSA’s latest Public Safety Report, the highest number of orders issued during periodic inspections of amusement devices in fiscal year 2024 — accounting for 7.69% of all orders — were related to operators’ failure to ensure that certified mechanics performed periodic maintenance and documented it in the associated log books.

About TSSA 

The Technical Standards and Safety Authority (TSSA) is one of Ontario’s public safety regulators mandated by the Government of Ontario to enforce provincial safety regulations and enhance public safety. Throughout Ontario, TSSA regulates the safety of amusement devices, boilers and pressure vessels, elevating devices, fuels, operating engineers, and ski lifts. Its range of safety services include public education and consumer information, certification, licensing and registration, engineering design review, inspections, investigations, safety management consultation, compliance support and enforcement and prosecution activities. The organization’s vision is to be a valued advocate and recognized authority in public safety. 

For more information, please contact:

Alexandra Campbell 
Vice President, Communications and Stakeholder Relations
Technical Standards and Safety Authority
Telephone: 416-734-2728
Email: media@tssa.org

Gerow Propane Ltd. Fined $80,000 For Safety Violation in Fatal Carbon Monoxide Incident

Industry: Fuels - All

Category: Enforcement

Mar 20, 2025

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One fatality and seven injuries resulted from the poisonous gas exposure 

Toronto, ON, March 20, 2025 – Brighton-based propane distributor, Gerow Propane Ltd., pleaded guilty yesterday to one count of an offence under the Technical Standards and Safety Act. The offence involved a fatal carbon monoxide exposure at a property in the Township of Hamilton, Ontario. The Ontario Court of Justice ordered Gerow Propane to pay a fine of $80,000, plus a 25 per cent victim surcharge. 

Between December 16, 2020, and February 14, 2022, Gerow Propane supplied propane to fuel a boiler installed in the property’s garage for heating purposes. On February 14, 2022, a 57-year-old relative of the property owner was found deceased in the garage from carbon monoxide exposure. Additionally, seven other individuals at the scene, including five firefighters and two heating contractors, were injured by the poisonous gas and were hospitalized. 

TSSA’s investigations revealed that the boiler released carbon monoxide into the indoor space, causing the poisonous exposure. The boiler had been built for use with natural gas but was found operating on propane as its fuel source. Without undergoing the necessary conversion, including the installation of a new orifice suited for propane, the boiler allowed products of combustion to leak. 

Despite delivering propane to the property on seven occasions, Gerow Propane failed to comply with Ontario Regulation 211/01 prescribed under the Act, which requires propane suppliers to inspect appliances connected to propane to ensure their safe operation and attach a label confirming compliance with safety codes and requirements. 

Owen Kennedy, Director of Fuels at the Technical Standards and Safety Authority (TSSA), said, “This is a tragic event caused by a serious non-compliance. Propane suppliers have a legal responsibility to ensure that fuel-burning devices are installed in compliance with the applicable codes and can be used safely. Any failure to verify this can lead to harmful consequences such as fires, carbon monoxide poisoning, and other hazards.” 

Mr. Kennedy added, “For consumers, after installing a fuel-burning device in any indoor area, including those separate from your primary living space, it’s best to install a carbon monoxide alarm and have the heating equipment regularly inspected by a qualified fuel contractor. These precautions are important safeguards and could have been life-saving in this case.” 

About TSSA

The Technical Standards and Safety Authority (TSSA) is one of Ontario’s public safety regulators mandated by the Government of Ontario to enforce provincial safety regulations and enhance public safety. Throughout Ontario, TSSA regulates the safety of amusement devices, boilers and pressure vessels, elevating devices, fuels, operating engineers, and ski lifts. Its range of safety services include public education and consumer information, certification, licensing and registration, engineering design review, inspections, investigations, safety management consultation, compliance support and enforcement and prosecution activities. The organization’s vision is to be a valued advocate and recognized authority in public safety. 

For more information, please contact:

Alexandra Campbell 
Vice President, Communications and Stakeholder Relations
Technical Standards and Safety Authority
Telephone: 416-734-2728
Email: media@tssa.org

Thomas Cavanagh Construction Fined $100,000 for Gas Line Strikes in Ottawa

Industry: All Industries

Category: Enforcement

Mar 19, 2025

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Toronto, ON, March 19, 2025 – Thomas Cavanagh Construction Limited (Cavanagh Construction) has been fined $100,000 after pleading guilty last week to five safety violations under the Technical Standards and Safety Act. Cavanagh Construction’s violations resulted in damage to multiple gas lines in and around Ottawa, causing gas outages for six homes and a retail mall. The Ontario Court of Justice also imposed a 25% victim surcharge. 

Between March 28, 2023, and July 24, 2024, while under contract with the City of Ottawa for tunnel and pipeline upgrades, Cavanagh Construction caused 11 gas line breaks. The company had proper locates and maps identifying gas lines and was aware that regulations prohibit using mechanical excavators within one metre of a gas line. Despite this, Cavanagh Construction used mechanical excavators instead of the required hand digging or hydro excavation methods near pipelines, leading to breaks and gas supply disruptions for homes and businesses. 

“Using heavy machinery for excavation near pipelines is unsafe, as reflected in our safety regulations, and this case has proven that,” said Owen Kennedy, Director of Fuels at the Technical Standards and Safety Authority (TSSA). “It is important to be cautious when digging because unsafe practices can put many people at risk of losing heat, hot water, and the ability to prepare meals. In the most serious cases, it can lead to explosions that cause property damage, injuries, or even loss of life.” 

TSSA reminds individuals and businesses to contact Ontario One Call before digging to locate underground infrastructure, including gas, hydro, cable, and phone lines. Any damaged pipelines or gas leaks should be reported immediately to the Ministry of the Environment’s Spills Action Centre at 1-800-268-6060 or TSSA at 1-877-682-8772. 

About TSSA 

The Technical Standards and Safety Authority (TSSA) is one of Ontario’s public safety regulators mandated by the Government of Ontario to enforce provincial safety regulations and enhance public safety. Throughout Ontario, TSSA regulates the safety of amusement devices, boilers and pressure vessels, elevating devices, fuels, operating engineers, and ski lifts. Its range of safety services include public education and consumer information, certification, licensing and registration, engineering design review, inspections, investigations, safety management consultation, compliance support and enforcement and prosecution activities. The organization’s vision is to be a valued advocate and recognized authority in public safety. 

For more information, please contact:

Alexandra Campbell 
Vice President, Communications and Stakeholder Relations
Technical Standards and Safety Authority
Telephone: 416-734-2728
Email: media@tssa.org

Elevator Contractor Fined $300,000 For Safety Violation During Elevator Installation

Industry: Elevating Devices

Category: Enforcement

Jun 24, 2024

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Toronto, ON, June 24, 2024 – Elevator contractor OTIS Canada Inc. has been found guilty to one count of performing work on an elevator in an unsafe manner, an offence under the Technical Standards and Safety Act Ontario Regulation 209/01: Elevating Devices. The safety violation caused injuries to two apprentice elevator mechanics employed by the company. The Ontario Court of Justice ordered OTIS Canada Inc. to pay a fine of $300,000, plus a 25 per cent victim surcharge.

In April 2023, OTIS Canada Inc. was the contractor responsible for installing new elevators in a nine-storey condominium under construction in Toronto, when two apprentice elevator mechanics employed by OTIS Canada Inc. were performing work on an almost completed elevator. The apprentice mechanics failed to properly counterbalance the elevator with appropriate weights. They were riding on the elevator when it plunged from the second floor to an underground car park level, causing significant injuries. One apprentice sustained bruises while the other suffered fractures to both feet. The fallen elevator was heavily damaged. 

“This is one of the largest fines imposed on an elevator company in recent years, reflecting the seriousness of the contractor’s violation which caused significant harm,” said AJ Kadirgamar, Director of Elevating and Amusement Devices, TSSA. “Ensuring the safety of elevator workers is as critical as ensuring the safety of all riders. The elevator industry must prioritize maintaining a safe working environment for their employees and contractors.”

About TSSA

The Technical Standards and Safety Authority (TSSA) is one of Ontario’s public safety regulators mandated by the Government of Ontario to enforce provincial safety regulations and enhance public safety. Throughout Ontario, TSSA regulates the safety of amusement devices, boilers and pressure vessels, elevating devices, fuels, operating engineers, and ski lifts. Its range of safety services include public education and consumer information, certification, licensing and registration, engineering design review, inspections, investigations, safety management consultation, compliance support and enforcement and prosecution activities. The organization’s vision is to be a valued advocate and recognized authority in public safety. 

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For more information, please contact:

Alexandra Campbell 

Vice President, Communications, Stakeholder Engagement and Customer Service

Technical Standards and Safety Authority

Telephone: 416-734-6227

Email: media@tssa.org