Administrative Penalties (APs) may be imposed when a TSSA inspector identifies specific contraventions during site inspections, whether these be initial inspections, periodic inspections or incident inspections.
AP is distinct from other compliance orders. An AP is a financial penalty for a regulatory non-compliance, while TSSA inspectors may also issue compliance orders requiring repairs or corrective actions within a set timeframe for the same non-compliance.
Administrative Penalty Determination
Inspectors are authorized to gather evidence during an inspection to support enforcement actions, including those that may lead to the imposition of APs. However, only an Assessor, such as a Statutory Director, can impose an AP. The decision to impose an AP is made by the Assessor based on the evidence gathered by the inspector.
Penalty Imposition and Payment Collection
When an Administrative Penalty is imposed:
- TSSA will mail a registered letter with an invoice to the responsible individual or business.
- The penalty must be paid within 30 days through the TSSA Client Portal.
- For portal assistance, contact us at 1-877-682-8772 or customerservices@tssa.org.
Collections Process for Unpaid Penalties
TSSA may refer to collections if:
- The AP was not appealed within 15 days and remains unpaid after 30 days
OR
- The AP is upheld by the Licence Appeal Tribunal (LAT) - please refer to the Appeal Process section for further details - and the penalty is not paid within LAT's prescribed timeline.
Note: Unpaid penalties referred to collections may be subject to additional interest charges.