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Release of Records

TSSA may release information from its record – for the following record types – in accordance with the TSSA Access and Privacy Codes: Regulatory Responsibilities of TSSA; and Commercial Activity of TSSA.


INDIVIDUAL RECORDS

This is information that is contained in a single record and can be provided verbally, by telephone, at no charge, or in written/hard copy format for a fee.

For verbal confirmation:
Please call TSSA toll-free at 1-877-682-TSSA (8772) or email publicinformationservices@tssa.org

 

Amusement Devices details ^
Boilers & Pressure Vessels details ^
Elevating Devices details ^
Fuels details ^
Operating Engineers details ^
Ski Lifts details ^
Upholstered & Stuffed Articles details ^


For written requests:
Please call TSSA toll-free at 1-877-682- TSSA (8772) or email publicinformationservices@tssa.org*

*Please note: Requests will take approximately 4 working days to process after receipt of the request.

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TSSA may release information from its record – for the following record types – in accordance with the TSSA Access and Privacy Codes: Regulatory Responsibilities of TSSA; and Commercial Activity of TSSA.
  • Individual records: single record information,
  • Multiple records: aggregate information, or more than one record
  • Database products/bulk data: information obtained from TSSA's database

INDIVIDUAL RECORDS

This is information that is contained in a single record. A preliminary basic record from the computer database can be provided by email, at no charge, or a more detailed report including a search in the archives can be provided in written/hard copy format for a fee.

Please e-mail publicinformationservices@tssa.org or please submit a request in writing to:

Public Information Services
Technical Standards & Safety Authority
345 Carlingview Drive
Toronto, ON M9W 6N9

Fax: (416) 734-3568

Please note: Requests will take approximately 7 working days to process after receipt of the request.
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MULTIPLE RECORDS

This is aggregate information or requests involving more than one record. Please submit a request in writing to:

Public Information Services
Technical Standards & Safety Authority
345 Carlingview Drive
Toronto, ON M9W 6N9
Tel: 1-877-682-TSSA (8772)
Fax: (416) 231-1626

TSSA will determine whether the information can be released consistent with our Access & Privacy Code, according to the Regulatory Responsibilities of TSSA and the Commercial Activity of TSSA. We will advise you of our decision, the cost to fulfill the request, and whether we require a deposit.

Before we can begin to retrieve the information, we will require written confirmation from you regarding time frame for delivery, cost and deposit (if required). Every effort will be made to respond to your request within 10 working days of receipt of your acceptance of the terms and costs.

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DATABASE PRODUCTS (BULK DATA)

This is information obtained in bulk from our computer database. If you would like to make this type of request, you must complete an Application for Database Product.

Please read the application carefully. It must be fully completed. Attach any additional sheets necessary to adequately respond to each question. Omission of any required information will result in your application being returned for the needed information and will delay your receipt of information.

Please note item 12 requires you to specify clearly the purpose for which any personal information you may be requesting will be used (whether or not the individual record containing that information may be available publicly from TSSA.) Personal information held by TSSA includes: information concerning individual certificate/licence holders registered under legislation administered by TSSA. You are required to attach a copy of the procedures that you will establish to ensure the security of any personal information to be received from TSSA. These provisions will be incorporated into the Agreement.

TSSA will determine the availability of the information, and whether we can fulfill the request. Every effort will be made to respond within 10 working days of receipt of the request. If your request is denied, we will respond in writing, with reasons for the refusal.

If the request is accepted, we will verbally advise you of acceptance and fees to be charged within 10 working days of receipt of the request. Fees will be determined on a case by case basis. A non-refundable charge of $120.00 applies to research and review a request.

A contract will be available for signature within 15 working days of TSSA's and the requester's acceptance of the terms of the contract.

We require written confirmation of your acceptance of the terms and deposit (if applicable) before we start information retrieval.

Please return your completed application to:

Public Information Services
Technical Standards & Safety Authority
345 Carlingview Drive
Toronto, ON M9W 6N9
Tel: 1-877-682-TSSA (8772)
Fax: (416) 231-1626


Application for Database Product

Information Request Fee Schedule


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