The Technical Standards and Safety Authority (TSSA) investigates legitimate claims of faulty elevating devices when safety is a concern.
Examples of defective elevating devices include elevators that are:
- off level
- jumping floors
- over-speeding
- malfunctioning
- operating with open doors
- operating with doors that don't close properly
Please contact TSSA for more information.
Email: customerservices@tssa.org
Telephone: 1-877-682-8772
Contact(s)