Reports and Policies

The Technical Standards and Safety Authority (TSSA) produces a number of corporate reports about our operations and the state of safety in Ontario.

The TSSA also produces a number of important policies to help us ensure public safety in the areas we regulate.

Below are the most recent versions of the aforementioned plans, reports, measures and policies:

Annual Reports

TSSA Annual Report 2019/2020

Previous Reports

TSSA Annual Report 2018/2019

TSSA Annual Report 2017/2018

TSSA Annual Report 2016/2017

TSSA Annual Report 2015/2016

TSSA Annual Report 2014/2015

TSSA Annual Report 2013/2014

TSSA Annual Report 2012/2013

Public Safety at a Glance Dashboard

TSSA is working to simplify its public safety data, make it more user friendly and easier to understand.

The Public Safety at a Glance dashboard helps to illustrate public safety data from each of the regulated safety program areas.

To view the dashboard, please click on the link below:

TSSA Public Safety at a Glance Dashboard- 2020

TSSA Public Safety at a Glance Dashboard- 2019

Public Safety Reports

TSSA Public Safety Report 2020

Previous Reports

TSSA 2019 - Annual State of Public Safety Report - Full Report

TSSA 2018 - Annual State of Public Safety Report - Full Report

TSSA 2017 - Annual State of Public Safety Report - Full Report
TSSA 2017 - Annual State of Public Safety Report - Summary

TSSA 2015/2016 - Section II - Annual State of Public Safety Report - Full Report

TSSA 2015/2016 - Section I - Annual State of Public Safety Report - Summary

TSSA 2014/2015 - Annual State of Public Safety - RSI - Comparative Review

TSSA 2014/2015 - Section II - Annual State of Public Safety Report - Full Report

TSSA 2014/2015 - Section I - Annual State of Public Safety Report - Summary

Business and Strategic Plans

TSSA Strategic Plan 2017/2018 to 2021/2022

Previous Plans

TSSA Strategic Plan 2012/2013 to 2016/2017

TSSA Strategic Plan 2011/2012 to 2015/2016

TSSA Strategic Plan 2010/2011 to 2014/2015

TSSA Business Plan 2020/2021

Previous Plans

TSSA Business Plan 2019/2020

TSSA Business Plan 2018/2019

TSSA Business Plan 2017/2018

TSSA Business Plan 2016/2017

TSSA Business Plan 2015/2016

TSSA Business Plan 2014/2015

TSSA Business Plan 2013/2014

Key Performance Indicators

Key Performance Indicators - Fiscal Year 2021

TSSA’s Key Performance Indicators (KPI) and targets for fiscal year 2021 have been approved by the Minister of Government and Consumer Services.

Objective	Measure	Target
Active Regulatory Compliance	Per cent High Risk Inventory	0.5% decrease based on a 5-year rolling average
Reduced Health Impacts	Number of Permanent Injuries and Fatalities combined per million people	5% decrease over five years based on 5-year rolling average
Efficiency of Safety Service Delivery	Cost per Regulated Entity	% increase no more than rate of inflation
Customer Service	Number of External Processes and Services Digitized	One new process established in fiscal year 2021
	Customer Service Standard Attainment	Defined standards attained to 95%
Safety Services	Fully Implemented Auditor General Recommended Actions	67%
	Implementation of Safety Risk Officer (SRO) Recommendations	% of SRO accepted recommendations planned for implementation

Customer Satisfaction Reports

Internal Audit of Compliance to Non-Regulatory Business Policy

In April 2010, a Memorandum of Understanding ("MOU") was established between the Ministry of Government and Consumer Services ("MGCS") and the Technical Standards and Safety Authority ("TSSA") permitting the TSSA to provide non-regulatory safety services, in addition to its statutory mandated business.

Under the MOU, the TSSA may enter into non-regulatory business arrangements that promote and enhance public safety, consistent with its vision and mission; Schedule A - Summary of Additional Objects of the Corporation of the MOU summarizes the non-regulatory safety services the TSSA may provide; Schedule B - Non-Regulatory Business Policy ("the Policy") of the MOU outlines the requirements and the principles that the TSSA must comply with throughout the lifecycle of non-regulatory safety services.

The MOU also requires the TSSA to engage an independent third party to conduct an annual audit of the TSSA's compliance with the Policy requirements under Schedule B of the MOU.

Executive Summary - Annual Internal Audit of Compliance to Non-Regulatory Business Policy, 2020

Executive Summary - Annual Internal Audit of Compliance to Non-Regulatory Business Policy, 2019

Executive Summary - Annual Internal Audit of Compliance to Non-Regulatory Business Policy, 2018

Executive Summary - Annual Internal Audit of Compliance to Non-Regulatory Business Policy, 2017

Executive Summary - Annual Internal Audit of Compliance to Non-Regulatory Business Policy, 2016

TSSA Response to Auditor General Recommendations

TSSA takes its accountability for administering Ontario’s public safety mandate very seriously. We are fully committed to our transformation, and to sharing our priorities and progress in a fulsome and transparent manner.

On December 5, 2018 the Auditor General of Ontario (AGO) issued her annual report, including the results of 15 value-for-money audits across Ontario. In her report, the AGO made 19 recommendations to strengthen TSSA’s ability to effectively fulfil our mandate. The 17 recommendations that pertained directly to TSSA are noted below, along with our progress to date.

TSSA fully participated in this review process and immediately took steps to address the recommendations in the AGO’s report. Importantly, the recommendations aligned with TSSA’s strategic plan and through our plan, we will address all of the auditor general’s recommendations.

TSSA’s Action Plan to Address the Auditor General of Ontario Recommendations

Contact(s)