Reports and Policies

The Technical Standards and Safety Authority (TSSA) produces a number of corporate reports about our operations and the state of safety in Ontario.

The TSSA also produces a number of important policies to help us ensure public safety in the areas we regulate.

Below are the most recent versions of the aforementioned plans, reports, measures and policies:

Annual Reports

TSSA Annual Report 2017/2018

Previous Reports

TSSA Annual Report 2016/2017

TSSA Annual Report 2015/2016

TSSA Annual Report 2014/2015

TSSA Annual Report 2013/2014

TSSA Annual Report 2012/2013

Annual State of Public Safety Reports (ASPR)

TSSA 2018 - Annual State of Public Safety Report - Full Report

Previous Reports

TSSA 2017 - Annual State of Public Safety Report - Full Report
TSSA 2017 - Annual State of Public Safety Report - Summary

TSSA 2015/2016 - Section II - Annual State of Public Safety Report - Full Report

TSSA 2015/2016 - Section I - Annual State of Public Safety Report - Summary

TSSA 2014/2015 - Annual State of Public Safety - RSI - Comparative Review

TSSA 2014/2015 - Section II - Annual State of Public Safety Report - Full Report

TSSA 2014/2015 - Section I - Annual State of Public Safety Report - Summary

Business and Strategic Plans

TSSA Strategic Plan 2017/2018 to 2021/2022

Previous Plans

TSSA Strategic Plan 2012/2013 to 2016/2017

TSSA Strategic Plan 2011/2012 to 2015/2016

TSSA Strategic Plan 2010/2011 to 2014/2015

TSSA Business Plan 2018/2019

Previous Plans

TSSA Business Plan 2017/2018

TSSA Business Plan 2016/2017

TSSA Business Plan 2015/2016

TSSA Business Plan 2014/2015

TSSA Business Plan 2013/2014

Customer Satisfaction Reports

2018 Customer Values Research Survey Results

2017 Customer Values Research Survey Results

2016 Customer Values Research Survey Results

2015 Customer Values Research Survey Results

2014 Customer Values Research Survey Results

2013 Customer Values Research Survey Results

2012 Customer Values Research Survey Results

Ministry Performance Measures

The Technical Standards and Safety Authority (TSSA) and the Ministry of Government and Consumer Services (MGCS) have established outcome-based performance measures and targets to report on TSSA's efforts to enhance public safety.

The performance measures and targets will be updated on an annual basis. For detailed information on TSSA's safety performance, please consult the Annual Public Safety Performance Report.

Performance Measure	Target	Benchmark	2013/14 Result	2014/15 Result
Public Safety % risk of injury or fatalities	A 10% reduction toward plan target for FY2017	FY 2012 baseline [1]	3.0% increase	1.7% decrease
Public Awareness % households able to recall fuel safety information communicated via direct mail campaign	Exceed industry benchmark	Industry benchmark of 2-2.5%	12%	20%
% public readership recall rate for TSSA's community carbon monoxide campaigns	Exceed TSSA benchmark	TSSA previous average recall rate of 20%	30%	34%

[1] Baseline of 1.02 Risk of Injury or Fatality (RIF)

Contact(s)