TSSA may release information from its archives provided the information requested meets the definition of public information as defined in TSSA's Access and Privacy Code: Mandated Activity and Access and Privacy Code: Commercial Activity.
These two codes establish our policy and practices regarding the release of public information and the treatment of personal information.
In order to request a release of public information, please complete the specific forms below. To request other information, please consult the below drop down menus.
To understand how to access public information in the care, custody or control of the Technical Standards and Safety Authority, please refer to our guideline.
Guideline to Access Public Information
Need to confirm the status of a license, certificate or registration? |
If you need to find out if a technician is certified, a device or business is licensed, or a contractor is registered, please call us at 1-877-682-TSSA (8772). For certificate inquiries, please have:
For license inquiries, please have:
For contractor inquiries, please have:
We verbally respond to all inquiries. There is no fee for this service. |
Need to know how many devices are installed at a specific location? |
If you need to know how many fuel tanks are installed at a specific address, or how many elevators a building has, please email us at: publicinformationservices@tssa.org Be sure to provide us with:
We will respond to all inquiries via email and do not charge a fee for this service. |
Need a copy of a document? |
If you want a PDF copy of a document, complete the Release of Public Information Application form: If you want aggregate or summary data, complete the Application for Database Product form: You must prepay any fees related to your request for public information. Please refer to the Public Information Fee Schedule. TSSA provides a written quote for all multiple record and database product requests. You must approve the quote and prepay any fees before we retrieve the requested public information. Please note that for hard copy requests, additional fees may apply. Effective June 1, 2023, payments for public information and records must be made by VISA or MasterCard through TSSA’s online payment portal. TSSA will no longer accept payment by cheque, money order or bank draft. Email us at publicinformationservices@tssa.org. |
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