Release of Public Information

Need to confirm the status of a license, certificate or registration?

If you need to find out if a technician is certified, a device or business is licensed, or a contractor is registered, please call us at 1-877-682-TSSA (8772).

For certificate inquiries, please have:

• the certificate number, or
• the technician's full legal name, date of birth and address.

For license inquiries, please have:

• the license number, or
• for elevating devices the installation number, or
• for fuels related inquiries, the location address and name of the business.

For contractor inquiries, please have:

• the contractor registration number, or
• the contractors full name and address, or
• company name.

We verbally respond to all inquiries. There is no fee for this service.

Need to know how many devices are installed at a specific location?

If you need to know how many fuel tanks are installed at a specific address, or how many elevators a building has, please email us at: publicinformationservices@tssa.org

Be sure to provide us with:

• the municipal address, or
• the lot, concession number and township, and
• the legal name of the owner of the device.

We will respond to all inquiries via email and do not charge a fee for this service.

Need a copy of a document? 

If you want a PDF copy of a document, complete the Release of Public Information Application form:

• Application for Release of Public Information Form

If you want aggregate or summary data, complete the Application for Database Product form:

• Application for Database Product Form 

You must prepay any fees related to your request for public information. Please refer to the Public Information Fee Schedule. TSSA provides a written quote for all multiple record and database product requests.  You must approve the quote and prepay any fees before we retrieve the requested public information. 

Please note that for hard copy requests, additional fees may apply. 

Effective June 1, 2023, payments for public information and records must be made by VISA or MasterCard through TSSA’s online payment portal. TSSA will no longer accept payment by cheque, money order or bank draft. 

Email us at publicinformationservices@tssa.org.

 Common terms

• A multiple record is more than one document or report relating to an individual authorization or thing; or an individual document type relating to more than one authorization or thing.
  
  
• A database product or bulk data is aggregate or summary information extracted from TSSA's database.
  
  
• A device is a piece of equipment that is regulated by TSSA.