Release of Public Information

TSSA may release information from its archives provided the information requested meets the definition of public information as defined in TSSA's Access and Privacy Code: Mandated Activity and Access and Privacy Code: Commercial Activity.

These two codes establish our policy and practices regarding the release of public information and the treatment of personal information.

In order to request a release of public information, please complete the specific forms below. To request other information, please consult the below drop down menus.

To understand how to access public information in the care, custody or control of the Technical Standards and Safety Authority, please refer to our guideline.

Guideline to Access Public Information

Need to confirm the status of a license, certificate or registration?

If you need to find out if a technician is certified, a device or business is licensed, or a contractor is registered, please call us at 1-877-682-TSSA (8772).

For certificate inquiries, please have:

the certificate number, or
the technician's full legal name, date of birth and address.

For license inquiries, please have:

the license number, or
for elevating devices the installation number, or
for fuels related inquiries, the location address and name of the business.

For contractor inquiries, please have:

the contractor registration number, or
the contractors full name and address, or
company name.

We verbally respond to all inquiries. There is no fee for this service.

Need to know how many devices are installed at a specific location?

If you need to know how many fuel tanks are installed at a specific address, or how many elevators a building has, please email us at: publicinformationservices@tssa.org

Be sure to provide us with:

the municipal address, or
the lot, concession number and township, and
the legal name of the owner of the device.

We will respond to all inquiries via email and do not charge a fee for this service.

Need a copy of a document?

If you want a PDF copy of a document, complete the Release of Public Information Application form:

If you want aggregate or summary data, complete the Application for Database Product form:

You must prepay any fees related to your request for public information. Please refer to the Public Information Fee Schedule. TSSA provides a written quote for all multiple record and database product requests. You must approve the quote and prepay any fees before we retrieve the requested public information.

Please note that for hard copy requests, additional fees may apply.

Mail your completed form with prepayment to:

Public Information Services
Technical Standards and Safety Authority
345 Carlingview Dr., Toronto, ON M9W 6N9

Or email us at publicinformationservices@tssa.org.

Common terms

A multiple record is more than one document or report relating to an individual authorization or thing; or an individual document type relating to more than one authorization or thing.
A database product or bulk data is aggregate or summary information extracted from TSSA's database.
A device is a piece of equipment that is regulated by TSSA.

Contact(s)