Condominium Management Company Fined $18,000 for Hiring an Unregistered Contractor for Elevator Alteration
The Technical Standards and Safety Authority (TSSA) has issued its first administrative penalties against a condo corporation, totaling $18,000 for six counts of non‑compliance involving the use of an unregistered contractor to perform alteration work on six elevators.
The penalties were issued to Peel Standard Condominium Corporation No. 939, the licence holder of six elevating devices in a residential building in Mississauga, Ontario. TSSA determined that the condominium corporation hired a contractor that did not hold a TSSA registration to carry out alteration work on the elevators in 2025. The violations fall under TSSA’s administrative penalty framework, and the penalties have now been paid in full.
“The condominium corporation did not do their due diligence to ensure the elevator work was performed or supervised by a TSSA-registered contractor,” said AJ Kadirgamar, Director of TSSA’s Elevating Devices Safety Program. “There are specific requirements under the Regulations that govern who is permitted to conduct work on elevators. TSSA reminds elevator owners and licensees that it is their responsibility to engage with registered contractors and their certified technicians when work is being done on elevating devices. Failing to do so can result in unsafe conditions and legal consequences including administrative penalties.”
Administrative Penalties for Elevating Devices In Effect Since June 2025
These enforcement actions follow TSSA’s introduction of administrative penalties for elevating devices in June 2025. The penalties apply to specific non‑compliances under Ontario Regulation 209/01: Elevating Devices that involve passenger elevators in residential buildings such as rental buildings, condominiums, long‑term care homes and student residences.
Administrative penalties may be imposed when:
An administrative penalty is a financial penalty for regulatory contraventions. These penalties are being enforced as part of TSSA’s efforts to broaden and modernize its regulatory tools to protect the public and reinforce safety rules.
For further information about the administrative penalties, please visit TSSA’s website.
About TSSA
The Technical Standards and Safety Authority (TSSA) is one of Ontario’s public safety regulators, mandated by the Government of Ontario to enforce provincial safety regulations and enhance public safety. Throughout Ontario, TSSA regulates the safety of amusement devices, boilers and pressure vessels, elevating devices, fuels, operating engineers, and ski lifts. Its range of safety services includes public education and consumer information, certification, licensing and registration, engineering design review, inspections, investigations, safety management consultation, compliance support and enforcement and prosecution activities. The organization’s vision is to be a valued advocate and recognized authority in public safety.
This news release was shared with Elevating Devices news and corporate web subscribers.
TORONTO, ON, April 21, 2026 - Spring showers may bring flowers but torrential downpours, milder temperatures and the thawing of some mass accumulations of snow across parts of Ontario could bring serious flooding threats and consequences. As the risks of seasonal flooding increase, so do the potential hazards related to fuel-burning equipment and elevators. Additionally, disruptions to major energy systems during floods may prompt people to use unsafe power generation alternatives. The Technical Standards and Safety Authority (TSSA) is reminding Ontarians to avoid taking unsafe actions, ‘fixes or alternatives.
Reduce the risks and potential of harm.
If you're unsure about the safety of a specific TSSA-regulated equipment or device during floods, contact TSSA for more information.
Quotes
“CO is a leading cause of accidental poisonings in Ontario. That’s why it’s so important that residents do not compound a hazardous situation, such as a flood, by exposing themselves, families, friends and pets to potential CO risks. It’s critical that any fuel-burning appliances designed for outdoor use only, such as portable fuel generators or BBQs, remain just there – outside – to avoid the potential or CO poisoning, fires or other hazards.” Owen Kennedy, Director, Fuels Safety Program, TSSA
“In buildings impacted by flooding, the elevators can potentially be compromised. Water can accumulate in elevator shafts or adversely affect an elevator’s operation, creating a dangerous situation for passengers including entrapment or injury. It’s important to never use elevators in a flooded building or where there is any indication that water has leaked onto elevator components.” AJ Kadirgamar, Director, Elevating and Amusement Devices Safety Program, TSSA
About TSSA
Throughout Ontario, the Technical Standards and Safety Authority (TSSA) administers provincial safety regulations and enhances public safety. TSSA regulates the safety of amusement devices, boilers and pressure vessels, elevating devices, fuels, operating engineers, and ski lifts. Its range of safety services includes public education, authorization, engineering design review, inspections, investigations, compliance support, enforcement, and prosecution activities.
For more information or to arrange media availability, please contact:
TSSA
Ammara Khan
Director, Communications
Technical Standards and Safety Authority
Telephone: 416-734-2728
Email: media@tssa.org
Owners and licensees of elevators equipped with Smartrise SRA (V3 CEDES) Controllers with a single door zone sensor must alter the software and submit a Minor A Alteration Design Submission by May 1, 2026, where applicable.
In May 2025, TSSA updated a Director’s Order that applies to elevators:
The Director’s Order addresses a serious safety risk found during the testing of a traction elevator. A Category 5 test involving a Smartrise SRA controller, CEDES Absolute Positioning System, and a single door zone sensor showed that if the lone door zone sensor (magnet or optical) fails, the elevator can move while both the car and hall doors are open.
To address this risk, the Director’s Order requires that:
Elevators that do not meet the timelines above may be shutdown.
No further action is required if a compliant submission has already been made prior to this order.
TSSA is integrating more core services into the Client Portal as part of our ongoing effort to streamline key processes, enhance accessibility, and improve client experience. Starting March 16, 2026, all engineering submissions — including design submissions, variances, and alteration applications — must be submitted through the Client Portal.
TSSA recently held training sessions for Elevating Devices (ED), Amusement Devices (AD) and Ski Lifts to help build familiarity with the new processes. These sessions demonstrated how to send design submissions, dossiers, variances, and alterations through the Client Portal.
If you missed the session or want a refresher, below are links to the recordings of the respective training sessions:
The updated Application forms and specification sheets for the Portal Go-Live are here:
This news was sent to ED and Ski Lift contractors, AD owners and submitters, and web subscribers.
TSSA is integrating more core services into the Client Portal to streamline key processes and improve client experience. Effective March 16, 2026, all engineering submissions — including design submissions and alteration applications — must be submitted through the Client Portal.
A valid Elevating Device (ED) or Ski Lift contractor registration is required to submit all engineering applications online (except for variances, safety assessments, and private dwelling inquiries). Contractors with registrations expiring March 31, 2026, must renew on time to avoid a late fee and disruptions to application submissions.
TSSA will perform a system upgrade to migrate more services online. As a result, the Client and Prepayment Portals will not be accessible starting on Wednesday, March 11 at 4:00 p.m. until Monday, March 16 at 8:00 a.m. EST. Please submit your applications before mid-March to avoid processing delays. For details, refer to the renewal package instructions sent to ED and Ski Lift contractors.
Training Sessions
TSSA is offering training on how to submit ED design packages or alterations through the Client Portal.
Elevating Devices:
Friday, March 6, 2026 | 9:30–11:30 a.m. (EST)
Microsoft Teams
Join the ED Portal Training now
Meeting ID: 239 035 241 172 32
Passcode: fx6Kj7yr
Friday, March 6, 2026 | 1:00–3:00 p.m. (EST
Join the SKI Portal Training Now
Meeting ID: 211 143 763 891 15
Passcode: rH2FJ7NP
Recordings, written instructions, and supporting materials will be posted online after the training. Organizations submitting under Elevating Devices, Amusement Devices, or Ski Lifts only need to attend one session as submission steps are consistent across these industries. For one-on-one support after the training, email eddesignsubmittal@tssa.org.
Sign Up for Client Portal
If you are not yet a Client Portal user, follow these instructions to sign up. After creating access to the Client Portal, ensure you link your portal profile to your existing TSSA account to perform transactions, submit applications and access online services.
This news was sent to ED and Ski Lift contractors and web subscribers.
Technical Standards and Safety Authority (TSSA) is sharing a safety bulletin issued by the Technical Safety Authority of Saskatchewan (TSASK) after safety issues involving hoist ropes have been identified on certain Torin ER6 elevator machines in Saskatchewan.
According to the bulletin, hoist ropes failed on a Torin ER6-221P7 geared elevator machine in December 2025. The ropes, which were replaced on February 2, 2024, failed after approximately 600,000 runs. TSASK advised that:
TSSA is sharing this information for awareness among Ontario owners, contractors, and maintenance personnel. While there are several similar installations in Ontario, no comparable incidents have been reported to date. Read the TSASK bulletin for details.
This communication was sent to contractors and web subscribers of elevating devices and owners of Torin elevators.