The Technical Standards and Safety Authority has updated the Director’s Order on Smartrise SRA (V3 CEDES) controllers with single-door zone sensors issued in February 2025.
The following updates were made:
Please read the updated Director's Order for more details.
This news item was shared with elevator maintenance contractors, owners and contractors of elevators with Smartrise SRA controllers, and web subscribers of elevating devices news.
As part of ongoing efforts to enhance public safety and ensure compliance with safety standards, Technical Standards and Safety Authority (TSSA) will impose administrative penalties for certain issues with residential elevating devices, starting June 9, 2025.
The administrative penalties currently apply to specific non-compliances related to passenger elevators in residential buildings, including those in the following settings:
The administrative penalties will be imposed when a business or an individual fails to comply with the safety requirements listed below under Ontario Regulation 209/01: Elevating Devices:
Regulation Section | Title | Description |
36 (1) (b) | Reporting of incidents involving death or injury | The contractor maintaining an elevating device involved in an incident that results in death or injury shall provide TSSA with a written report on incidents within 24 hours of learning of incident |
25 (3) | Installation and alteration of elevating devices | Owner is responsible for ensuring that any alteration to the elevating device is made only by contractors registered with TSSA |
24 (1) | Eligible elevating device technicians | No person shall work on any elevating device unless employed by a contractor registered with TSSA and trained either as a mechanic or as a mechanic-in-training under the supervision of a mechanic |
Penalty amounts for each contravention of the specified regulatory requirements are as follows:
Administrative penalties must be paid within 30 days. An appeal can be filed with the Licence Appeal Tribunal within 15 days of receiving the penalty notice.
To ensure transparency of enforcement, TSSA will maintain a publicly accessible record of imposed administrative penalties.
For more information, please visit this webpage.
Please contact TSSA with any inquiries at customerservices@tssa.org.
The Technical Standards and Safety Authority (TSSA) has issued a Director’s Safety Order on Smartrise SRA (V3 CEDES) Controllers with single door zone sensor.
This order applies to elevators:
Safety Concern
This Director’s Order addresses a safety issue that could result in serious injury or death. During a Category 5 test on a traction elevator equipped with a Smartrise SRA (V3 CEDES) controller, CEDES Absolute Positioning System, and a single door zone sensor (sensing the position 75 mm above or below a landing), a mechanic observed that a single door zone sensor (either Magnet or Optical) can fail, and the elevator may move with the doors open. The car travelled toward the nearest landing with both the hall and car doors open, before stopping at the landing. The failure of the single sensor was not detected.
Actions Required
All owners and licensees shall ensure that their elevators are:
Elevators not in conformance with the timelines above shall be removed from service until the required actions are completed.
Read the Director's Safety Order for full details.