Public Safety and Consumer Information

Consumer Information


		Hiring a Heating Contractor Whether using oil, natural gas or propane furnaces, we expect our fuel-burning heating systems to operate safely. Help safeguard you and your family by ensuring your heating systems is in good working order. Arrange to have your furnace inspected by a qualified inspector annually. Hire only heating contractors who are registered with the Fuels Safety Program of TSSA. If you are unsure about your heating contractor status, call TSSA at (416) 734-3300 or 1-877-682-TSSA (8772). Avoid "fly-by-nighters", especially strangers who show up at your door offering "special" deals. Always ask the heating contractor to provide identification. Ask friends or your fuel supplier for a recommendation. Obtain at least three written estimates, outlining: the type of work to be done; who will be doing the work; start date and completion date. Determine whether repairs are covered by a warranty or maintenance plan.

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